RN
Ryan N
Active since Dec 2017
3
Reviews
0
Industries
Reviews
3 reviews21 months ago
Their after sales service has been worse than terrible
Their after sales service has been worse than terrible. I have 2 vehicles in which the trackers are not working. 1 of these 21Jun. Reported via multiple channels and requested repair, today after 8 weeks I was contacted to schedule a repair. 1 of the units was installed only 5 months before it failed. To beg for over month for repair, when the installation should still be under warranty, is unacceptable. All the while still paying for the service. I mailed the account manager requesting the necessary paperwork to cancel but have been ignored. This is not my first negative experience, but it was the last. I will, at this stage, go out of my way to caution people, especially commercial clients who depend on their tracking units, to find alternative service providers.
53 replies
101 months ago
Overall pleasant experience
Had a fantastic evening and thought it should be mentioned. Bravo to the entire team at Waterkloof Restaurant and Vineyards, you deserve every award you have achieved! Thank you!
0 replies
101 months ago
Products not delivered and still waiting for feedback 3 months later!
I placed an order. Only half of my fully paid for order was delivered. After more than 3 months of enquiring via email and telephone I still do not have an answer as to where my products are and I have not been reimbursed or even received an apology.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)