IR
Imraan R
Active since Jan 2018
3
Reviews
0
Industries
Reviews
3 reviews85 months ago
Incompetent
I am trying to cancel my vaczone subscription for more than a week now .. was sent an email that someone will contact me.. no one has contacted me since. Dont find the deals to be good enough to me.. now when it's time to cancel ... they dont contact you.
0 replies
88 months ago
Rcs payments
Good Day! I am terribly irritated and upset with Dion wired payments not going through or not reflecting and this needs to be investigated. In fact it's the 3rd time, twice before with cash payments and this time I made a payment via eft on the Dion wired app on the 30th of January of R2000. I also made a payment of R1000 and another payment of R281.65 both for cape union also via the app.. Never ever had a problem with cape union. My statement proves that the R2000 was paid to rcs, however dion wired customer services says that they cant prove that R2000 was for dion... I called my bank and they said it will cost me R300 approximately to trace the payment to dion... Rcs and dion wired need to get their act together.. Dont use rcs apps to make any payments..Even if its through eft. Go to the store and have proof of the store invoice
105 replies
101 months ago
Incompetent and dishonest staff and manager
Upgraded my note5 to a note8 in October... By December my screen cracked.I then went to Samsung to sort it out,they asked me if I registered for the smart care plan,I asked what smart care plan,they asked me if I wasn't offered the smart care plan ..I said no,I don't even know what's it..I then contacted the manager at cellucity pavillion and he first said it's human error from the side of one of his best staff..He acknowledged that his staff did not know about the smart care plan..I mentioned to him that it's a premium phone,You can't tell me that's human error and his staff Did not know about it..I told him that it's only R70 I would have taken it had I known about the smart care..He then kept me hanging with stories like,he's waiting for feedback from his Samsung consultant and he'd let me know by the end of the day,end of the week etc..It's now been a month, and he turns the entire story that it's not their fault that his staff member did not know about the smart care plan..Like how could you use that as an excuse when you sell a Top of the range phone.. They don't want to help..He then tells me if he sorts my problem out then what about all the other customers..Don't waste your time and money with cellucity.. You can't even find a number or email for cellucity complaints
0 replies
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1 Star
3 (100%)