Active since Jan 2018
I received excellent service from Vincent at Platinum Life dissolving my issue.
I changed my banking details with them and the lady who assisted gave me excellent service
I spoke to Lee-Ann. She was excellent and very helpful
My communication sent to them was answered in a short period of time and my request was dealt with speedily.
I have been with platinum for over 10 years and have always received excellent service
We at Hemingways Guest House, KWT, have been dealing with Duma for some time. They stopped paying us from March 2017. Their outstanding account with us now amounts to R25,430.00. We called and our query was just passed on to the next and the next and the next until the last person just disconnected our call. Previous to this we were told to resend statements and invoices which were done on 05/04/2017, 19/04/2017, 20/04/2017, etc. and the last on 02/10/2017. We are now unable to get through on their telephone lines i.e. 0860 111 667 and ********** . I am sorry to say to all Guest Houses and other establishments used by them, think twice before accepting vouchers from Duma Travel.