Active since Jan 2018
Well done Rattrays Key and locksmith security specialists in Empangeni KZN. My car steering lock jammed in the driveway to my house .Within 3 hours of my requesting help from Rattrays Stephan had come to my aid stripped out removed and Repaired the faulty steering lock attached to the ignition module.. Thank you for your good efficient and neat service
I dropped my vehicle with park and Smile on 21 Dec 2019 with an almost full tank of fuel. When i collected my vehicle on 1st Jan 2020 i found the tank to be on almost empty . Luckily i saw this before leaving the airport or i would have been stuck on the freeway with no fuel . I reported this immediatley to Park and Smile but as of now have had no feedback . my vehicle was and still ,is smelling of cigarette smoke which is unpleasant to a non smoker . i have logged this complaint on Park Via survey platform and am awaiting a response .
On 01 January 2017 I booked and fully paid for a car rental [R417]from Thrifty Cape Town Airport at around 10 am . When I arrived at the airport to collect my car I discovered to my surprise that i had mislaid my drivers licence and could not therefore take the rental . The agent behind the desk referred the matter to the manager who looked up my history in the computer to see if he could find a scanned copy but to no avail. I have rented several times before and they assured me my money would be returned after 3 working days . On the 8th of January i phoned the call center and spoke to Kreshan who looked up the issue and saw the activity on my account . He told me that by Tuesday 16 January i shouLd receive R317 = back in my account as there would be a cancellation fee but seeing as I was a solid customer the full R200 would not be deducted. I received R59= This tells me that I am dealing with an unscrupulous business and feel that something should be done on principal . Please advise before I proceed further . Thank you.