SB
Sean B
Active since Jan 2018
4
Reviews
0
Industries
Reviews
4 reviews71 months ago
Compliment to KEA JAWE
Had a wonderful conversation with KEA JAWE regarding my policy. She went all the way to assist and make my money go a long way by offering a variety of options I could take up. A million thanks to her.
105 replies
100 months ago
Service really king
I would like to shower my outmost appreciation to Mr Tebogo Motaung; for the outstanding service; courtesy and willingness to actually make a difference. Throughout my entire life, I've never been so humbled by the excellent service provided telephonically. Such services are only experienced at the taking up of financial products (When a product is being sold to a client); and not for existing clients. Today my day was made not because of what he had to offer but by how he actually presented himself with eagerness to make my day and make a difference. Going an extra mile to help; provide advice and offer solutions..I really appreciate your service Mr Tebogo Motaung. I wish you well in your career and life in general....Words can't explain my gratitude...Congrats kingprice for such an excellent consultant..Keep up the good work Tebogo Motaung. Service is king..If you sow good service; you shall reap customer retention.
105 replies
100 months ago
Unpleasing service advise provided
On the 8th of Jan 2018, I took my car in for service since it was due for the 30000km service, add on the job card was a request that my clutch be checked out as there was a smell coming from there. To my surprise I received a call stating that my car was ready for collection even though I was informed that having my clutched checked would require that my car be booked in for a minimum of two days of which I had no problem with. After collecting the car I asked why wasn't the car inspected I was told that I should actually wait for the car to physically stop (mechanically) or for the car not to allow gears first, than I will call in @ VW Palm Motors White River then they will provide me the contact details for the towing services who will tow my car to there dealership only then they'd be able to check what is actually wrong. My greatest concern was that once the car has a machenical failure it would be hard for them to detact whether it was a factory fault or I was the negligent party to the fault. I was also contacted by the service manager to whom I explained my ordeal who told me she will get back to me but dololo. I'm very displeased
0 replies
100 months ago
Unpleasing service advise provided
on the 8th of Jan 2018, I took my car in for service since it was due for the 30000km service, add on the job card was a request that my clutch be checked out as there was a smell coming from there. To my surprise I received a call stating that my car was ready for collection even though I was informed that having my clutched checked would require that my car be booked in for a minimum of two days of which I had no problem with. After collecting the car I asked why wasn't the car inspected I was told that I should actually wait for the car to physically stop (mechanically) or for the car not to allow gears first, than I will call in @ VW Palm Motors White River then they will provide me the contact details for the towing services who will tow my car to there dealership only then they'd be able to check what is actually wrong. My greatest concern was that once the car has a machenical failure it would be hard for them to detact whether it was a factory fault or I was the negligent party to the fault.
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)