Active since Jan 2018
I had a query with regards to my premium and I was quickly assisted via the whatsapp number by Rutendo Adelaide. Query was resolved
I wanted to lower my premium and the consultant contacted me and we were able to lower my premium
The consultant was very friendly and immediately assisted me.
Great and friendly service. Reacted to all my queries. Mobile service. Very affordable. On time for appointment. Towbar installed neatly and correctly. Friendly and efficient staff. Really great service received.
Purchased a trailer from him. After receiving proof of Id and registration docs, we did the payment. He never showed with the trailer. We went to the address he provided, not even a house or business there. We have tried contacting him as well. Please stay far away from him. Junkmail also has no details of him only a cell nr. We trusted someone because he gave us all the docs we requested. Please be wary of him. His cell nr he posted was 0815313455. We have also logged a police case
In 10 Dec 2017 I ordered a product that was dispatched by Skynet. On 15 Dec I queried delivery and I was told that they will come back to me and that I need to speak to Operations Manager. I spoke to him and he informed me that they cannot locate my package. After many sms's without any feedback I fi nally logged a complaint at Skynet Head Office and he then sent me an sms saying that he is trying to obtain a replacement for me. Please note the package they lost was my husbands Chrismas Present. I replied back that they can refund me. But still no refund or answer. I sent them a second email,no feedback. Finally my husband phoned the Operations Manager and he acted all shocked that I was not refunded and promised he would get back to us immediately. Well it is now a week later. No feedback and the operations managers phone is conveniently switched off. For a major company Skynet does not have any customer service. I am so disappointed as I have lost my money and they just do not care.
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