NM
Nomzamo M
Active since Jan 2018
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Subject: Incident at [Eskhawini Mall - Unacceptable Security Behavior Dear Mall Management/Security Team, I'm writing to express my disappointment and frustration with the treatment I received from three security guards at your mall today
Subject: Incident at [Eskhawini Mall - Unacceptable Security Behavior Dear Mall Management/Security Team, I'm writing to express my disappointment and frustration with the treatment I received from three security guards at your mall today. I arrived at 7:58 AM, intending to use the ATM before the mall opened at 8:00 AM. The guards not only refused me entry but also harassed me. One guard made derogatory remarks. I find it unreasonable to wait for the mall to open to use the ATM, especially since I arrived just 2 minutes before opening time. I'd like to report this behavior and request an investigation. I'd appreciate it if you could address this with the security team and take steps to ensure respectful treatment of customers. My details: - Date: 2 January 2026 - Time: 7:58 AM - Location: Eskhawini Mall Looking forward to your response. Sincerely, Lihle 0711732353
0 replies
8 months ago
I had the pleasure of working with Samantha Cholewka, and I couldn't be more impressed with her exceptional service! From start to finish, she was incredibly knowledgeable, responsive, and proactive in guiding me through the entire property buying process
I had the pleasure of working with Samantha Cholewka, and I couldn't be more impressed with her exceptional service! From start to finish, she was incredibly knowledgeable, responsive, and proactive in guiding me through the entire property buying process. What truly set her apart was her ability to keep me informed every step of the way, ensuring I was always up-to-date on the progress of my transaction. Her negotiation skills were impressive, and she successfully helped me secure a great deal on the property price, registration fees, and even negotiated a competitive interest rate with the bank. Her dedication, expertise, and commitment to her clients are truly commendable. I would highly recommend Samantha to anyone looking for a reliable, trustworthy, and results-driven estate agent. Five stars isn't enough – she's the best!"
53 replies
8 months ago
Dear Shoprite I am writing to express my extreme disappointment and frustration with the service I received at your store on [3 August 2025 at 11:43am]
Dear Shoprite I am writing to express my extreme disappointment and frustration with the service I received at your store on [3 August 2025 at 11:43am]. I visited your store to purchase 6 packs of ice packs, and when I attempted to leave, the security guard blocked my path and grabbed the basket from me, claiming I couldn't leave with the small trolleys. I found this behavior to be unacceptable and harassing, especially since I was simply trying to purchase legitimate products. What made matters worse was that the store manager, Thakisile Ncube, witnessed the incident and failed to intervene or apologize. As a customer, I expect to be treated with respect and dignity. The actions of the security guard and the inaction of the store manager fell far short of my expectations. I even ask them if they are expecting me to carry these ice packs on my head. I hope that you will take my complaint seriously and take prompt action to rectify the situation. Sincerely, Lihle Cele
0 replies
14 months ago
What a mess, Vodacom failed to process my cancellation regardless of the fact that as a customer I followed their process of early cancellation, the lady who contacted me after my hellopeter review didn’t even know their complaints process nor the icasa d
What a mess, Vodacom failed to process my cancellation regardless of the fact that as a customer I followed their process of early cancellation, the lady who contacted me after my hellopeter review didn’t even know their complaints process nor the icasa details Because of their negligence I am now responsible for a R1500 bill. Can someone from Vodacom please share the terms and conditions that states that if I follow their early cancellation process and they fail to do their part then the billing will be accounted for by me. I would like to include these terms and conditions on my complaint to ICASA. Thanks
53 replies
15 months ago
Accounts not settled and closed I settled my Vodacom contract accounts and followed Vodacom’s early settlement process(send the early settlement letter, copy of id and proof of payment to early settlements) My accounts were not settled and I’m now owing
Accounts not settled and closed I settled my Vodacom contract accounts and followed Vodacom’s early settlement process(send the early settlement letter, copy of id and proof of payment to early settlements) My accounts were not settled and I’m now owing Vodacom R1300. I phoned in to follow up and a consultant advise they will log a dispute to have this matter resolved but till this day no one has called regarding this dispute instead I get calls harassing me that my account is in arrears. Below is the ref for the district has never been attended to: Dear Vodacom Customer: A service ticket with ref number 5-36139824965860 has been logged to a support team for investigation. Feedback will be provided within 4 working days. Thank you Vodacom
106 replies
15 months ago
I was assisted by one of the most knowledgeable, experienced and friendly estate agent named Samantha Cholewka from O-Yes Properties
I was assisted by one of the most knowledgeable, experienced and friendly estate agent named Samantha Cholewka from O-Yes Properties. She kept me informed about the progress of my application, I didn’t have to keep following up with her. Great service and I truly enjoyed our engagements. Thank you Sam
53 replies
90 months ago
Shocking experience at Pick n Pay Carlton Centre
I visited Pick n Pay Carlton Centre on the 29th of November 2018 around 18:00 pm to buy a loaf of bread. Queues were out the door, however this is understandable as it was month end. What shocked me is that they do not have an express till. You supposed to stand with 1 item with people with trolleys of groceries. How does this make sense? To make matters worse the manager cant even greet when you ask for help ,all they cared about was to tell me boldly there is no express till. How come, I shop at several Pick n Pays and they have express till. What makes Pick n Pay Carlton Centre different from the rest. Do they not understand the need for express or they are just being ignorant and could not care about their customers. Please make me understand why there is no express tills at this Pick n Pay and is it right for the customers or does it favor the Manager at Pick n Pay with his/her staff??? I was so frustrated I ended up leaving that bread because there was no way I was going to stand in that long queue for 1 item. What happened to customer service and service managers thinking out of the box????????????What is the service managers job description at Pick n Pay Carlton Centre?????
0 replies
100 months ago
bad service
I visited Garden City Hospital in Mayfair,Johannesurg on Friday the 19th of January 2018, I waited for over an hour to be assisted just to open up a file. While I was waiting for about 45 minutes I stood up and requested the receptionist (Jenikay De Beer) to ask for someone else to assist her as we cant wait so long just to open up a file. Eventually another receptionist started helping out and the queues were moving. When my turn came I landed on Jenikay De Beer desk where before I could sit down she requested for my medical aid card and ID without even greeting me, I refused to give her these cards and requested her to greet me which is just basic customer service wherever you go. Got a very cold greeting from her and i let it slide as I had a sick daughter waiting to be attended. While she was opening up my file she had no conversation whatsoever with me she just kept typing and looking at her system. To my surprise when we went through to the casualty room to see the doctor it was picked up that the file was opened under my name instead of my daughter who was sick. I was requested to go back to the receptionist to rectify this file, when I got to her she never apologized she just took the file from me and started typing once again. So I started telling her how pathetic I think her service is and the reason why she made out a wrong file was because she is just not interested in her job. She then advised me that she has a right to refuse to assist me as per the disclaimer on the wall. Before I notice she had chaffed my file to her colleague to assist me because she is not going to help me anymore. I refused to be assisted by anyone and wanted her to assist me as I wasn't not aggressive or abusive to her in anyway. Finally she grabbed the file and continued to assist me. When I got to the Casualty room again the file was still incorrect my daughters date of birth on the file was n't correct and had to go back to her for the third time now. I get there I get the same attitude from her with no remorse but just a cold face that was written "get out of my face". Is this the kind of service we suppose to get at a Netcare hospital? Why do we keep such people at the forefront of our business. Disturbed and Shocked. Nomzamo
105 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)