Active since Jan 2018
I placed an order online, and 3 weeks went by with no response. I contacted them, and Wadzi responded with "sorry I didn't see your order". She said she will send it immediately. We didn't get the order and she doesn't reply to WhatsApp, email, or answer the phone. This is a scam business. www.chebeproducts.co.za
We recently bought a house in Faerie Glen via a Remax Agent – Lynette van As. There were 100 promises made with her colleague present before the offer was signed by us. After the offer was accepted there was minimum assistance with everything we asked, and all the promises made by Lynette fell away. We followed up, but only excuses are sent back via WhatsApp. We’ve worked with a lot of agents in the past, but I’ve never experienced this type of lies and bad service from an agency to make a sale. I will go out of my way to NEVER work with Remax again or sell any of my properties through them if this is how they treat clients for a penny. The Remax agency commission fee is not low and the least she could have done is, to be honest, or leave all the promises. Decent service is not that difficult, she didn’t even have to be a good agent.
After numerous phonecalls and emails to the sales department and to the reception, the reception will find out from sales and sales will find out from reception. No one can give an answer to stock availability or service. Zero feedback, worst service ever.
Dealing with a property agent at KW Edge Keller Williams Realty that was incredibly rude and incompetent. Holding the tenant liable for maintenance not done by the owner. Making commitments and agreements (on owners behalf) for repairs to the unit to convince people to sign a lease agreement. Withholding part of the deposit for penalties refusing to inform us what for and blaming us for bridge of contract when all agreements have been met by us, the tenants. Refusing responsibility for agreements made by agent and denying agreements whenever it suits them. The agent we dealt with sworn on their company values of honesty and family before money. Since the contract has been signed, it's only been about money. We received rude threat emails to pay our lease already on the 15th of each month, when the contract states month end before the 1st, when we never missed a payment. Their communication is rude, they (agent and assistant) don't do their job, asking the tenant to deal with the owner directly after going-out inspection was already finalised. Worst experience in my life dealing with an incompetent estate agent.
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