BD
Beverley D
Active since Feb 2018
3
Reviews
0
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Reviews
3 reviews21 months ago
Satisfied customer
Vivek Sukhu from Standard Bank Cornubia is service excellence personified. Amidst frustration, I arrived at the branch to submit a claim and his patient competence was all I needed. He took me through the entire process with a constant smile, explained everything he was doing and ensured that I fully understood it all. As a long-standard Standard Bank customer, I was impressed with Vivek's level of professionalism and manner. Thank you, Mr Sukhu, for the outstanding service!!
53 replies
34 months ago
Natal Power steering and suspension - New Germany
Two weeks ago, I took my car in for tyre replacement ad wheel alignment. However, the shaking still persisted and I had to take it to Renault to be diagnosed. It turned out that my steering rack needed to be replaced. Renault quoted me a ridiculous amount of money (which I definitely didn't have) and a friend asked me to look for Natal Power Steering and suspension in New Germany, which is close to home. I booked my car in and Graham was super attentive. He explained to my partner and I what the problem was and quoted us an amount much less than the car manufacturer's quote. Six hours after dropping my car off, it was ready for collection and working perfectly. Graham showed us the steering rack which he had removed from my car and told us that the damage was extensive and extremely risky, considering that I drive long distance to work and home daily. The amount he charged included wheel alignment. Their level of workmanship is commendable and I give them my 100% recommendation if you need anything steering and suspension related for any vehicle. Thank you Graham and your team for the excellent service.
0 replies
98 months ago
Exchange on cellular phone
I recently bought a phone from Foschini as a gift for my daughter's birthday. It was the wrong model and she specifically wanted one with a better camera to enable her to work on projects for her studies. Although my slip specifically stated that cellular products could only be exchanged if there was a fault with the product, I still tried my luck. I messaged Foschini on Facebook and received a response within five minutes. I was informed that I could take the phone back to the store to exchange it for the one I wanted. It was all sorted within a few minutes and I left with the correct phone. #greatbusiness
105 replies
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