DV
Dawid V
Active since Feb 2018
6
Reviews
0
Industries
Reviews
6 reviews22 months ago
Liezel Coetzee ****mer !!!
The first time I bought from her, I got my software and fully functional product keys. With my second order, almost R600, She just disappeared into thin air. Been sending emails to her since May this year, but no response. Avoid this person. I don't even think her (or his) name is really Liezel (moobacon999 @ gmail. com)
53 replies
42 months ago
The consultant was very competent, friendly and helpful
The consultant was very competent, friendly and helpful. Thank you
132 replies
43 months ago
Shumani Mashamba fro...
Shumani Mashamba from King Price was very helpful, friendly and efficient with adding a new vehicle to my current profile 🙏🏼
133 replies
59 months ago
Mondo MTN SCAM
A Mondo sales person sold me a new data contract when my number became due for an upgrade. All sounded great over the phone. Problem is, the new contract is a "Stay at home" LTE contract, and with this specific contract I was supposed to get the "Stay at home modem and a LTE sim card that works with this router. I never got these items. This means that I cannot ever use the data or this new contract. I then spoke to Bhavisha from Mondo Customer Care around the 17th of May. She then advised that she can see on the system that I haven't use any data yet (How can I in any case), and that the new contract is in a cooling off period, so she can definitely do a contract reversal. I heard nothing from them. Twice I looked on the "My MTN" app on that sim card to see if they had done the reversal, but nothing. Yesterday, 21 June, I emailed Mondo customer care with this query. The response was that it shows on their system that I had used some of the data, and now i have to pay for that contract !!??? *** ?? So logging into the "MY MTN" app shows as using data on the contract ? Problem now, is that I have to pay for the next THREE 3 years for something that I cannot even use !! Is this how Mondo do business ?
318 replies
59 months ago
Contract reversal
Bhavisha from Mondo customer care assisted me with the reversal of a contract that was sold to me telephonically. The new contract was still in its "cooling off period". She was very helpful. Now to see if the contract is actually going to be reversed without a fight. Its been almost 2 weeks now and it has not been done yet ... Now we wait... Please don't disappoint me Mondo
106 replies
Review Distribution
5 Star
3 (50%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)