TO
Terence O
Active since Feb 2018
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Belenci ZA ****MERS
This is a total ****. You order, and your money vanishes. Cannot track your order, no phone number, email bounces.......AVOID like the plague !! If you have any questions, reply to this email or contact us at info@belenci.com This email bounces
0 replies
14 months ago
Excellent Response to queries.
1 week before my weekend break, I had a query on my booking. I sent VRS an email with my query around 16h30 . Seeing it was so late in the day, I didn't expect a response till the next morning. Within miutes I had a complete and professional response. Well done on your prompt and professional reponse process.
0 replies
14 months ago
Makro online purchase refund .
I ordered a portaable shower in December 2024. It included a 40l water-bag. It arrived without the bag. I reported it and arranged for collection in Jan. Item returned in Jan. Its now almost March and I am being sent from pillar to post for my refund. Ironically, they have their item returned and I sit with the frustration of getting my refund. Absolutely the poorest service I have ever experienced ! I expected much better from Makro - ALAS !!!
71 replies
16 months ago
West Coast gem !
Excellent facility. Friendly and helpful staff. Booked x 4 Chalets for2 nights. Kids loved it !
0 replies
16 months ago
Extremely poor online shopping experience
Ridiculously poor online shopping experience . 1st - a simple request to change my delivery address took me at least 6 calls to achieve, and still it took the courier to have to confirm. 2. To crown it all my order was incomplete. I ordered a portable shower with 40l water bag ( because that what a shower uses !). Only to receive ONLY the tent. How useful. Never again.
112 replies
35 months ago
Excellent service !
Thanks King Price. I had two claims submitted simultaneously. The one was a pecu**** one for an item which is not normally ****** off a car. King Price, without skimping on due diligence, settled both. Thanks for your understanding real life situations !
159 replies
64 months ago
Excellent Client Service!
I went onto African banks website to review their range of services. I interacted with a Bot. The first positive thing was the upfront acknowledgement that I was interacting with a Bot. After a while I requested to be referred to a Human - within a few minutes I received a call. My questions were intelligently answered. 5 minutes after this call, I received another, checking that I had been adequately serviced. excellent service indeed. Thanks
61 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)