BM
Brian M
Active since Feb 2018
12
Reviews
0
Industries
Reviews
12 reviews9 months ago
exorbitant delivery costs
I took a package to a DHL outlet to send to UK form JHB. As an importer, exporter and online seller, it was not difficult to ensure the goods were well packaged with full detailed labeling. The package was weighed as expected and the weight being 1400+ gm, I was then informed that I could only send using a DHL box and so the goods had to be removed from my own box and repackaged, The weight was now 1600+ gm By being forced to use a DHL box (I am sure they have plenty of labeling they could have app**** to my own package) ... the cost now jumped from R1,300 to R2,600.. Even the staff acknowledged my frustration and said it was a common occurrence ?????
4 replies
25 months ago
Reliable ****mers
Unfortunately we are forced to enter a star before continuing... they do not deserve one star. Try calling them on the phone and you are caller no. 12 with an estimated time of 20 min - every time you call. Then called them via TrueCaller and the name comes up as 'Reliable Store ****mers'... go figure????
1 reply
29 months ago
excellent service
Marizel Bernardo was very professional & helpful... perhaps she should be used to train some of her colleagues wrt "listening" to a client.
1 reply
31 months ago
Find a more trustworthy and reliable office rental company ... NOT Regus
couldn't agree more with all the previous one star reviews... & they do not deserve even a one-star. The month-to-month offer is a complete misnomer and should be reported to the Advertising Regulatory Board. It is impossible to sign up for anything less than 2 months. They require a months notice, so 5 minutes after you've signed up for one month, the notice period means your stuck with them for at least 2 months (but you will not be told this) Their internal WiFi connection is NOT secure. Only once you have signed up and have access will you see sign on an internal notice board offering a "paid" secure network. We could connect to their Wifi, but not the internet and their response was to have their IT team check the security setting on our devices.... Seriously!!!! One signs an online agreement with them with no access to their T&Cs. After verbally and via mail complaining that I had no agreement... I finally received a copy the day AFTER I indicated I wanted nothing more to do with them.... & their staff have attitude - You are always wrong!!! We used their facilities (& using our own internet connection) for 3 hours and now they want to sue us for 2 months ...... THEY ARE CHEAP FOR A REASON
0 replies
33 months ago
dreadful quality bath mats - Mr. P definitely off my shopping list.
bought some non-slip bath mats from Mr. P. online, and they are absolutely useless. put them in the shower or in the bat and they just curl up in a roll (exactly the way they are packaged for delivery). tried using vaseline on the sucker pads, then eventually tried using double sided tape - useless. just bought 3 and just threw the same 3 in the *******.
0 replies
34 months ago
tired of BS emails
their service may be wonderful, but we have no account with them, yet they constantly send 'threatening' messages (admittedly the threats are in relation to what SARS will/may do). it very irritating and pretty much the reason we would now NEVER use them... if the treat us like this BEFORE we even have an account ?????
1 reply
38 months ago
Dreadful business bank
Opened a business account.....took forever to get a 2nd user enabled (even though all covered in application forms). Then tried to open a CFC account. 2 weeks after 5 documents were proven to be completed and signed (they sent me proof), still no account open. Finally get account open then impossible to get a Forex deal done. All individual staff very helpful (must have dealt with over 8 by now) but their systems are a shambles. They are a millions years from competing in the business banking space. Tomorrow morning have to empty my account to another more professional banks benefit.
1 reply
45 months ago
inverters - but the alternative!!!
absolutely the worst service I have experienced in many years. Had a new inverter, literally shower sparks without any connections - other than the batteries. I turned on the unit to check if any residual charge on the batteries before any input or output connections made. Sparks and small flames ensued. but THAT is not the major complaint. from many years in the electronic industry, I knew that this malfunction would be difficult to prove. So took to Woodmead for them to investigate. 2 & half months later no response.. Phone them often but rarely can get thru' - seems always 'busy' & whenever successful I am told the manager will phone me back - obviously does not!! paid R10.999 for a unit that never worked and cannot get ANY feedback from them. would never wish retrenchments on anybody but the fact that the company is seeking a section 189 does not come as a surprise......
2 replies
77 months ago
when marketers should learn enough is enough..
the TV ads are just constant bombardment - Monday to Friday (maybe more) - and the same ad all the time also!!! we actually took out 'other' pet insurance because we were so irritated
1 reply
97 months ago
off more often than on lately!!!
wrote a review 2 weeks ago about the worsening sservice. connection down AGAIN on Tues 19th - back up on Wed 20th. - (Technician came by this morning - 21st - to see what was wrong????) Never had so much downtime with the old PSTN connection, 3G or wireless via iBurst. after 2 yeras with fibre I'm now forced to sunscribe to a 4G / LTE-A service. The loser is my service provider over fibre - I have now cut back on the montly contract and will use the fibre for backup / redundancy only
3 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)