Active since Mar 2018
“I’m very happy with the quality of the items they supply, though the range is a bit limited. They’re excellent resources for extra lessons and revision.”
We moved into a property in March 2024, managed by Astrodon and our rental agent. The lease agreement, the property advert, and the rules given to us all clearly stated that the property was pet-friendly. This was the basis on which we signed the lease and moved in with our dogs. In November 2024, we suddenly received a letter demanding that we remove our dogs and pay a penalty, with the threat that our dogs would be “forcibly removed” — which is ********. Our legal aid contacted Astrodon at the time, and we were told that a meeting with the trustees would take place in December 2024. That meeting never happened. Now, in July 2025, we received another email from Astrodon and our agent demanding that we either (1) pay a fine of R1000 per dog, (2) rehome our pets, or (3) vacate the property. This is unacceptable, especially since we have legal documentation proving we are within our rights. To make matters worse, our rental agent has been of no help. She did not fight for us, played dumb, and simply shifted the blame to the owners. Astrodon has also shown a complete lack of professionalism — the managing agents clearly don’t know what they are doing. They promise to call back, but never do. Instead of taking responsibility for their mistakes in providing the wrong rules from the start, they are trying to intimidate and penalize tenants who acted in good faith. This entire experience has been nothing but negligent, ***********, and unfair.
I purchased grade 4 and 5. I logged in and downloaded what i needed at the time. I logged in now and grade 4 has disappeared and grade 6 has appeared. I added grade 4 back but cannot access everything without having to pay an additional fee. I am not happy, switch it back or refund me my money!