AP
Andrew P
Active since Mar 2018
3
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0
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Reviews
3 reviews14 months ago
Bad experience with Weber Q200 material quality
I bought a Weber Q200 BBQ and stand from Hirsch's Hillcrest (in Durban) a few weeks ago for about R10k. After 2 weeks and 2 uses, I noticed the inside (underside) of the lid was cracking and I could cause the inside coating to delaminate using just fingernail, lightly. The near identical Weber BBQ braai had for about 10 years showed none of this material deterioration. I followed up with Hirsch's immediately and after some toing and froing I today got an email forwarded from Weber saying the photos show no defect in the material. The Weber rep who came to inspect asked what temperature I have been using the BBQ at. Strange question. He also took a video and sent it to Weber JHB and confirmed that he can see and feel the cracking. Think twice about using Hirsch's if you thought like I did that they would back you up if their suppliers got an assessment re material defects wrong. Reconsider if you think that Weber products are superior and their support competent.
0 replies
14 months ago
Very bad experience
I bought a Weber Q200 BBQ and stand from Hirsch's Hillcrest (in Durban) a few weeks ago for about R10k. After 2 weeks and 2 uses, I noticed the inside (underside) of the lid was cracking and I could cause the inside coating to delaminate using just fingernail, lightly. The near identical Weber BBQ braai had for about 10 years showed none of this material deterioration. I followed up with Hirsch's immediately and after some toing and froing I today got an email forwarded from Weber saying the photos show no defect in the material. The Weber rep who came to inspect asked what temperature I have been using the BBQ at. Strange question. He also took a video and sent it to Weber JHB and confirmed that he can see and feel the cracking. Think twice about using Hirsch's if you thought like I did that they would back you up if their suppliers got an assessment re material defects wrong. Reconsider if you think that Weber products are superior and their support competent.
0 replies
99 months ago
Avoid
Frequently delayed by hours. Staff are generally not courteous and often don't have information on their own flights. A cheap airline with an even cheaper feel. Avoid unless you're cash strapped.
0 replies
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