KM
Koketso M
Active since Mar 2018
34
Reviews
0
Industries
Reviews
34 reviews1 month ago
Thabisile Nxumalo
I received excellent assistance from Thabisile Nxumalo. She was professional, helpful, and ensured that my query was resolved efficiently. I truly appreciate the great service I received.
1 reply
1 month ago
Closed accounts letters
I was on a call with an agent that ( Clive) was very helpful but the problem was that I had to jump into a meeting and could not stay on the call to be transfered to the department that can provide me with a letter to show that my account and loan have both been closed. Please can you send me the email with the letter as a matter of urgency. I do not need to be on the call with another agent, I have provided my id number and email address respectively.
10 replies
3 months ago
Credit application
I have logged a ticket with the institution to assist me with all necessary documentation for my credit application with another institution and they still have not responded CAS-606063-W3V7
2 replies
5 months ago
No internet
Please assist, I have not had access to the internet via my router for 2 weeks now. 27837845928
0 replies
10 months ago
LOAN DEBIT
And we are here again. Capitec has done what it does best my loan is currently sitting in the negative because they want to debit today and not once I have received my salary 💔 can someone please send me a detailed email for this reason. Also can I have a detailed report as to why my loan is not decreasing it has been sitting on R17 000 for the longest time. Can NCR assist me with this or can CAPITEC assist. I repeat please send me an email do not attempt to call me, I need everything to be on record in black and white.
1 reply
16 months ago
Excellent customer service
Today I was at PEP home in Nelspruit CBD the one near Promenade and I asked one of the cashier about their online stock and she answered me properly and also switched to English as most people that work in retail in Nelspruit assume that we are all Swati speaking. I really appreciate her professionalism it's a pity I forgot her name
0 replies
17 months ago
Proforma invoice
I really wanted to study with the institution but to my surprise they are unable to assist with a proforma invoice without a person applying first. I needed that for financial assistance.
3 replies
23 months ago
PAID UP LETTER PLEASE
I called this company as I was handed over. I paid up the outstanding fee and the consultant said that I should receive my paid up letter to also clear my name with the company I owed. It's been over a week and I am still waiting
3 replies
23 months ago
Unprofessional behaviour
At this point I am so confused as to why I am being called to make an arrangement for a loan which I already made an arrangement for. Also may I please have the recording of today's call from number 0797324088. In as much as one is in arrears your agents are really ****ty people that can never remain professional even if they wanted to. The person even switched to a language that I do not even understand and I dropped the call. May I please be contacted via email going forward because your people are really getting on my nerves
6 replies
25 months ago
Formative 2 Assessment
After years of being with the institution, this is my very first time that I am happy with the service rendered. I never understood having to wait for a full month to receive your results. Thank you to the FFM & PPM lecturers for releasing results on time for formative2. May we keep up the same spirit with the summative.
0 replies
Review Distribution
5 Star
9 (26.470588235294116%)
4 Star
0 (0%)
3 Star
1 (2.9411764705882355%)
2 Star
0 (0%)
1 Star
24 (70.58823529411765%)