Active since Mar 2018
Ordered a delivery for Valentine's two days before day and didn't receive anything. When i queried they told me that my order was "overlooked" by the local flower shop that delivers to my area. Imagine having a wedding or funeral and they "overlook" your order. Was quite awkward explaining to my partner that i had ordered her a gift for Valentines day. I stopped using Netflorist because they delivered an order which cost about R500 and contained about R60 worth of chocolates but at least they delivered.
Made payment and did not receive token and when querying was told that the account had been closed and there was a new account. They claimed to have sent a notification to clients but I have received nothing. They said I would receive a refund 2 days later but received nothing and had 2 emails querying the refund ignored and there is conveniently no phone number to contact on the web site. After threatening to report them to the relevant authorities and the bank for fraud they contacted me saying that they were waiting on a third party to process the refund. If the account was closed then which third party are they waiting on?
Went to see Black Panther at Ster-Kinekor Bayside knowing that the cinemas were run down but the experience has gotten even worse. I know Ster Kinekor has had the same layout for years but I'd like to meet the idiot who decided that the isle should be down the center of the cinema were the best viewing seats should be. The isle lights are left on during the movie which shined a bright blue light on the already dim screen (weak projectors) which ruined the viewing. There was also no sound coming from the front left of the cinema or the front right speakers were way too loud. It's appalling that they actually sell you tickets to their cinemas with them being in such a bad state. There is also no way they aren't aware of these problems either but they make out as if everything works perfectly. Some kind of brand standards authority should honestly shut this cinema down.
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