RF
Rory F
Active since Apr 2018
3
Reviews
0
Industries
Reviews
3 reviews96 months ago
Why must I pay for information that should be provided?
The heating pad works well but it had an "Instruction Manual" which seemed more to be a backside covering document. It went into great detail on how to operate the heating pad which in fact was relatively simple and intuitive and had pages of what not to do, all of which were common sense. It has a timing circuit which turns the pad off after a certain time. It gave no information on how long the circuit left the pad on for and what to do when it had cut the heating pad power. I tried to find a contact number on the web and ended in non informative pages. Wynberg Pharmacy where I bought it could give no detail but had a cell phone number to ring which would have cost me. A web page had an Elektra technician who wanted $5 to give me detail.
0 replies
98 months ago
WHY SHOULD CORRECTING MY NAME AND E-MAIL ADDRESS BE SUCH A HUGE TASK? PART 2
Further to my earlier complaint entitled "WHY SHOULD CORRECTING MY NAME AND E-MAIL ADDRESS BE SUCH A HUGE TASK?" I have made two further phone calls to try obtain the correction. During both phone calls, again despite following the instructions on the phone to get to the correct authority, I have been told that some other authority handles it. My phones battery ran out after waiting for 57 minutes for a "consultant" to answer. So the matter still remains unresolved. Please reduce the above rating from three stars to five blots.
53 replies
98 months ago
WHY SHOULD CORRECTING MY NAME AND E-MAIL ADDRESS BE SUCH A HUGE TASK?
Telkom. On 17th March, I asked Telkom to correct my e-mail address. I received a code for the correction viz. ********** 63 I checked on 3rd April and the error progress read "We have your problem in hand and are working toward resolving it." I rang 10210 I waited 20 minutes and then heard that despite pressing the correct keys as instructed by the the instructions I received on phoning, I was through to the wrong authority. A further delay of ten minutes got me through to the correct operator who undertook to correct the my name and e-mail address and that he would send an e-mail to confirm that he had done it. I am still waiting for the e-mail and the dashboard shows that the name and presumably the e-mail are still wrong.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (66.66666666666667%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)