CE
Carmen Elektra Comfort
Unclaimed Business
CE
Carmen Elektra Comfort
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNY
Nicole Y
1 reviews | Active since Jan 2020
29 Aug 2024, 06:08
Elektra Water Bottles - S&P Africa: Faulty and Poor Customer Service
I’ve purchased several electric water bottles, but unfortunately, they’ve all stopped working after just a few weeks. I've emailed technical@sp-africa.com multiple times but haven’t received any response. After reading other reviews, I discovered that many customers have faced similar issues, including reports of the bottles exploding while charging. Although Mellaware water bottles are pricier, I've heard they are much more reliable! Don't waste your money on Elektra Water Bottles or buy for S&P Africa.
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Nicole Y
1 reviews | Active since Jan 2020
29 Aug 2024, 06:08
Elektra Water Bottles - S&P Africa: Faulty and Poor Customer Service
I’ve purchased several electric water bottles, but unfortunately, they’ve all stopped working after just a few weeks. I've emailed technical@sp-africa.com multiple times but haven’t received any response. After reading other reviews, I discovered that many customers have faced similar issues, including reports of the bottles exploding while charging. Although Mellaware water bottles are pricier, I've heard they are much more reliable! Don't waste your money on Elektra Water Bottles or buy for S&P Africa.
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Sarah T
1 reviews | Active since Jan 2020
11 Apr 2020, 21:12
Nearly died
My cord was flashing and caught on fire when I got Into bed. I bought the electric blanket a year ago from dischem. A king size. Glad I did not get a shoc**** And here I am hiding from the coronavirus!!!!!!
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mobeen E
1 reviews | Active since Jan 2020
1 Jul 2018, 12:43
Bad quality from Elektra
I bought numerous products from this manufacturer. Had to return there top of the range thermometer as it was not working properly. Now i have two humidifiers, the hot ones electrodes have gotten rusty after a month, clearly this was not built properly. now it humidifies rusty water... i dont know how safe that is.The cold humidifier leaks and I have wooden floors... suppose if i had tiles leaking would still be a problem. I have supported this company alot. But in the future i will shop for the many other brands found in the market.
Helpful (0)
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mobeen E
1 reviews | Active since Jan 2020
1 Jul 2018, 12:43
Bad quality from Elektra
I bought numerous products from this manufacturer. Had to return there top of the range thermometer as it was not working properly. Now i have two humidifiers, the hot ones electrodes have gotten rusty after a month, clearly this was not built properly. now it humidifies rusty water... i dont know how safe that is.The cold humidifier leaks and I have wooden floors... suppose if i had tiles leaking would still be a problem. I have supported this company alot. But in the future i will shop for the many other brands found in the market.
0
Replies (0)RM
Rishadh M
1 reviews | Active since Jan 2020
17 Jun 2018, 16:45
UNSAFE Electric Blankets
I have an electric blanket from Carmen Elektra. It is 3 years old. Whilst asleep I awoke to the smell of some and both the switches were smoking. These units are not safe and the company does not offer any feedback or help in any way. I have called into their offices and I have been told that they simply cannot supply new switches as the product has been discontinued. The staff are rude, arrogant and do not offer any solutions or explanations. I see it as winter has arrived again and they are too busy making money to care about post sales service. - Are these products safe? - Could my wife and I burned in our sleep? - Will this company take responsibilty for the unsafe product?
Helpful (0)
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Rishadh M
1 reviews | Active since Jan 2020
17 Jun 2018, 16:45
UNSAFE Electric Blankets
I have an electric blanket from Carmen Elektra. It is 3 years old. Whilst asleep I awoke to the smell of some and both the switches were smoking. These units are not safe and the company does not offer any feedback or help in any way. I have called into their offices and I have been told that they simply cannot supply new switches as the product has been discontinued. The staff are rude, arrogant and do not offer any solutions or explanations. I see it as winter has arrived again and they are too busy making money to care about post sales service. - Are these products safe? - Could my wife and I burned in our sleep? - Will this company take responsibilty for the unsafe product?
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Replies (0)TH
Twarisani H
1 reviews | Active since Jan 2020
2 Jun 2018, 05:52
Short lifespan
Carmen elektra products have a short lifespan. They are cheaper in general but tend to stop working after less than 4months.
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Twarisani H
1 reviews | Active since Jan 2020
2 Jun 2018, 05:52
Short lifespan
Carmen elektra products have a short lifespan. They are cheaper in general but tend to stop working after less than 4months.
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Rory F
1 reviews | Active since Jan 2020
28 May 2018, 07:40
Why must I pay for information that should be provided?
The heating pad works well but it had an "Instruction Manual" which seemed more to be a backside covering document. It went into great detail on how to operate the heating pad which in fact was relatively simple and intuitive and had pages of what not to do, all of which were common sense. It has a timing circuit which turns the pad off after a certain time. It gave no information on how long the circuit left the pad on for and what to do when it had cut the heating pad power. I tried to find a contact number on the web and ended in non informative pages. Wynberg Pharmacy where I bought it could give no detail but had a cell phone number to ring which would have cost me. A web page had an Elektra technician who wanted $5 to give me detail.
Helpful (0)
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Rory F
1 reviews | Active since Jan 2020
28 May 2018, 07:40
Why must I pay for information that should be provided?
The heating pad works well but it had an "Instruction Manual" which seemed more to be a backside covering document. It went into great detail on how to operate the heating pad which in fact was relatively simple and intuitive and had pages of what not to do, all of which were common sense. It has a timing circuit which turns the pad off after a certain time. It gave no information on how long the circuit left the pad on for and what to do when it had cut the heating pad power. I tried to find a contact number on the web and ended in non informative pages. Wynberg Pharmacy where I bought it could give no detail but had a cell phone number to ring which would have cost me. A web page had an Elektra technician who wanted $5 to give me detail.
0
Replies (0)