ML
Moyisi L
Active since Apr 2018
27
Reviews
0
Industries
Reviews
27 reviews4 months ago
Worst service
The service by MAN Truck and Bus Centre City Deep branch is the worst ever. I need information about the battery that fitted by them and the truck doesn't start at the moment. They asked VIN number and whole lot of other information. They first denied having fitted the battery but' it has MAN sticker on it. The guy later agreed that they fitted the battery and even sent me an invoice. One minute they said the battery is no longer under warrant and they later they change and confirm that the battery is under warranty. After two hours of back-and-forth WhatsApp messages, they asked me to call a call Centre.
0 replies
18 months ago
Discovery bank has no email address to send fica documents to and they froze my account
My account is frozen because I have to verify my address. I tried to use the live location thing, and it failed. I tried to upload documents via discovery bank app and it failed. I tried scanning the document via discovery bank app and it also failed. I tried all these with the banker from discovery bank and it failed. I requested an email address to which I can send the documents, and they say there is no email address to send documents to, so I am stuck. Using a bank that only rely on cellphone app is a huge disadvantage.
371 replies
21 months ago
Discovery bank
Your app is terribly slow. I have been trying to make payment since yesterday and it takes forever to verify my identity and until the session expires. Please get back to me because this is a serious inconvenience. I tried to call 0800079697 and it sends prompt for verification to my cellphone but the again the app takes forever to open until the session expires.
165 replies
29 months ago
DSTV Internet
After numerous attempts to get help from DSTV Internet and their failure to provide service I am canceling everything with them, and I will be reversing all my debit orders. I can't pay them for nothing, all they brag about Is that I am contractually bound to them.
73 replies
30 months ago
Internet contract
I still have not received feedback from DSTV regarding my change of address. I have been calling everyday last week and they unable to assist instead they advised me to cancel their contract which will cost me R1400.
131 replies
30 months ago
DSTV terrible service
I have a contract with DSTV Internet and I have just changed my address. I sent an online enquiry about the procedure for change of address a week before I moved from an old address and until today I have not received any response. I have been calling the DSTV customer service on 011 289 2222 since Monday (30/10/2023) to request assistance with the installation at the new address and I spoke to more than 15 people and no one has been able to assist. They are not sure about the procedure including their fibre department who advised me to rather cancel the contract and apply for a new one. The cancellation would cost me R1400 because a big company like MultiChoice don't have competent people to assist customers with a simple thing as moving to a new address. The date today is the 2nd November 2023 and I still can't get any assistance. I pay more than R900 a month for this kind of service. If you ever want DSTV connection don't even think of DSTV internet.
262 replies
31 months ago
DSTV internet not working
I have an internet account with DSTV and the internet hasn't been available in mu house since yesterday after load-shedding. I tried to call their CallCenter to get help but their *********** consultants are unable to assist. Their consultants don't even listen to what you , all they do they talk about things I never even mentioned such as cancellation of contract and payment of settlement. Worst service ever.
131 replies
35 months ago
DSTV internet poor service
I had fibre installation on Monday and now it's Wednesday evening but the router doesn't show a single bar of signal. I have made numerous phone calls to have it sorted and I keep being told it's sorted but nothing changes on our side. It's frustrating.
53 replies
38 months ago
Token issued half the amount purchased
I purchased a yoken for R400 on the 8th of March 2023. They issued token for R200 instead of R400. I sent an email to info@xexingsa.co.za and support@xehingsa.co.za immediately to query and I haven't even received acknowledgement of my email until now.
0 replies
46 months ago
Terrible service and insensitive attitude by Centriq insurance
I submitted a claim on the 22.06.2022 following the death of family member. I went to the East Rand Mall branch and submitted the claim in person. The consultant told me to expect the payment after four hours. I went home and continued with the funeral arrangements. The following morning I had received no payment still. I later received an SMS from Capitec tell me that my claim requires further assessment and it will take eight days to finalize. Mind you I have to arrange a funeral and now Capitec tells me about eight days that I must wait. I find it very unprofessional and insensitive of Capitec to do that and worst communicate via SMS. I tried to call them on 0860102043 and a lady by the name of Zandi told me that there is nothing she can do to assist. She asked me to call complaints department on 0860667709 which I did. They told I called the wrong department and transferred me to someone else. The person I was transferred to asked me to call 0860667719 for assistance. I called the number and it was playing automated adverts and I held for close to five minutes without any assistance. This was a horrible service by Capitec and I am still stuck here with no answers or way-forward. I contacted them via Twitter and they simply told me that I must wait for the 30.06.2022 they will call me. They clearly don't care about the fact that I lost a loved one and need to arrange for a funeral.
134 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (3.7037037037037037%)
2 Star
0 (0%)
1 Star
26 (96.29629629629629%)