DC
Dwayne C
Active since May 2018
3
Reviews
0
Industries
Reviews
3 reviews17 months ago
GREAT SERVICE FROM IT WORKUP
Very happy with the service, They clearly inform you when your product will be available, just give them the time they need to get the product to you... every I ordered was new and working great
0 replies
25 months ago
VOLKANO PRODUCTS ARE TERRIBLE
What a disgrace to call yourself a proud South African brand I just want to state how disappointed I am at your level of service regarding the faulty Volkano product I purchased which was still under warranty No one have even bothered to contact me or try and sort out something for me so that I can still feel like a happy customer to your brand. I will never purchase anything relating to Volkano and I will also make sure that my friends and family will be informed of the poor service from SMD and Volkano and will stay away from Volkano products. I will make sure that people are aware of the poor service and poor quality of your products. Very unsatisfied Customer Dwayne
0 replies
96 months ago
Poor Service at Cayenne Cycles
I would just like to say how unhappy I am with Cayenne's current service I asked the workshop more than 3 months ago to help me with a broken lambda sensor from a bike I bought from them. The warranty is going to pay for it and I was promised that it would be fixed.. After phoning many times to find out when this part would arrive I finally got an answer and decided to take the bike in for a service at Cayenne and get the sensor replaced as well while the bike is there... Well let's just say that it was not replaced because the wrong part was ordered - or whatever I was told, as well as the air filter (for which I paid in the service already) After more than two weeks later I went to Cayenne and spoke directly to Timothy to try and see when i can get these parts done. I told him that I was going on the run to Sasolburg and I need these parts, I will put it in myself but I need it, without the sensor the bike is wasting petrol like there is no tomorrow, he said that he will get it himself if he needs to.. Obviously he did not deliver and I was let down yet again. This is now week 3 ontop of 3 months...and I am still waiting for my parts I am getting really frustrated with Cayenne at the moment and the poor service I am getting from them. Thank you Disgruntled client
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)