Active since May 2018
Distasteful and unprofessional. They would rather insult a customer instead of fixing the problem . Not a single mature staff individual instead they opted to laugh when I was insulted by hairstylist . The lack of class here will leave you in utter shock . This salon should not be inside a big shopping mall like wonder park shopping centre . Zero understanding of customer service .
Very bad experience with the cancellations department. Money paid to their account never is distrubuted correctly and on time. Very disorganized and general lack of customer care .I have been a customer of theirs for many years have all my contracts with them and I am truly displeased with the service. This is the second time I have had problems with cancellations.No one takes responsibility for this department. its absolutely appalling at how confident the staff is when defending wrong . Overall lack of professionalism