SV
Sonette van der Merwe
Active since Jun 2018
4
Reviews
0
Industries
Reviews
4 reviews50 months ago
Absolute waste of time
Wow! What can I say. First encounter : The initial phone call. The lady argued with me that my 2019 Ford Figo 1.5 Ambiente does not exist, and that even her manager has not heard of the car. That immediately sent off red lights about the competentcy of the company. Later I received a whatsapp appologizing they thought I had a Fiesta. Hmm.... OKAY. On the actual meeting/viewing of the car, the lady was "late" meanwhile she was outside taking notes from the other salesperson from another company on how the car looks, the interior etc. The car had a minor fix due to road flood damage, where the representative exclaimed that it is massive damage and that is why the vehicle was resprayed on 2 areas and that I am not being honest. I have photos of the so called major damage, but anyway lets go with your theory. Afterwards I was not presented with an offer, after I requested one, the lady said I will beat your best written offer. Okay, cool but can you give me an indication atleast???? NOPE we women stick together I will beat your best quote, I already have an offer in mind. So I send the written offer only to hear, wow thats a good offer, we cant beat that, you should accept that. Why not specify an indication of an offer from the start and there by not wasting my time. Absolute joke really. Well ladies I wish you all the success in the world. But I suggest changing your business strategy. Get proper knowledge of cars, and do not make empty promises by we will beat any offer. Just some friendly advice, you know, so that us ladies can stick together. Have a good day :)
0 replies
50 months ago
Absolute time wasters
Wow! What can I say. First encounter : The initial phone call. The lady argued with me that my 2019 Ford Figo 1.5 Ambiente does not exist, and that even her manager has not heard of the car. That immediately sent off red lights about the competentcy of the company. Later I received a whatsapp appologizing they thought I had a Fiesta. Hmm.... OKAY. On the actual meeting/viewing of the car, the lady was "late" meanwhile she was outside taking notes from the other salesperson from another company on how the car looks, the interior etc. The car had a minor fix due to road flood damage, where the representative exclaimed that it is massive damage and that is why the vehicle was resprayed on 2 areas and that I am not being honest. I have photos of the so called major damage, but anyway lets go with your theory. Afterwards I was not presented with an offer, after I requested one, the lady said I will beat your best written offer. Okay, cool but can you give me an indication atleast???? NOPE we women stick together I will beat your best quote, I already have an offer in mind. So I send the written offer only to hear, wow thats a good offer, we cant beat that, you should accept that. Why not specify an indication of an offer from the start and there by not wasting my time. Absolute joke really. Well ladies I wish you all the success in the world. But I suggest changing your business strategy. Get proper knowledge of cars, and do not make empty promises by we will beat any offer. Just some friendly advice, you know, so that us ladies can stick together. Have a good day :)
0 replies
58 months ago
Great service.
I had a quick and informative disccussion regarding the policies with Chad, he emailed me two quotes to compare cover, after seeing the value for money I opted for the cover immediately. My fur babies are now one less thing to worry about. Thank you Chadwick Lewis for the friendly service.
53 replies
96 months ago
Great service
I needed help getting a better insurance company, since the crooks I am with now only want more and more money. Setshaba Mohulatsi was the consultant that assisted me with moving to Outsurance, he was friendly and very helpful and got me great premium rates and because of him I am now going to SAVE money!!! YAY! Thank you so much Setshaba.
53 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)