VN
Verushka N
Active since Jun 2018
4
Reviews
0
Industries
Reviews
4 reviews26 months ago
Netflorist is the worst
Valentines day gift ordered in advance has not been delivered even after calling and confirming that all was in order when the agent gave me the exact information that I could see on the website. Status was 'in production' then 'delivery sheet' and back to 'in production' after 16h00. It was updated to an 'out for delivery' status at 19h36 at which point I had long since given up. No communication about postponed delivery. Will it even come tomorrow? What's the point now?! This is so disappointing, never again.
0 replies
51 months ago
Delivery has not arrived
I made use of the Woolies Dash app yesterday, 03rd of Feb for delivery between 17h00 and 18h00. At 17h50 I received an sms notifying me that my delivery was running late and that it would be with me shortly. At 18h24 there was an update on the APP saying that the delivery was completed and it wanted me to rate the service. I immediately tried to send a message on the APP advising of the situation, to which I still have not received a response. I have tried to contact the contact centre twice yesterday and again twice today and apart from holding on for more than 30 minutes a time, the call keeps disconnecting without assistance at all. I have sent another message on the app and an email to shop@wooliesdash.co.za with no responses to these as well. Still no idea where my delivery is and I'm not being assisted by anyone, I have run out of ways to contact Woolies and I am extremely frustrated at this point.
0 replies
69 months ago
Thieves
I would have given zero stars if I could have. We ordered blinds and paid the deposit only to be ghosted. No response to email, calls messages, etc.
0 replies
96 months ago
Cancellation is impossible
Pathetic. Why is it so difficult to cancel an inactive policy. I've called in on Friday, spoke to 5 different agents. All of whom said i will receive a call back from cancelations. It is now Tuesday. No call has been received and I've called again. One consultant put me on hold for 20mins and then cut me off. Then the second consultant tells me im being transferred to a senior consultant who I waited to speak to for well over 10mins. Then was told they aren't available. Really? What is this?! I'm seriously glad to be canceling as should i have chosen to proceed with MiWay purely based on the cheaper premium I surely would have regretted it should I have ever had a claim. Please just cancel this policy. This is ridiculous. I do not want to the first premium to go off as i have been trying really hard to cancel it prior to that.
159 replies
Review Distribution
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1 Star
4 (100%)