MS
Mujahid S
Active since Jul 2018
2
Reviews
0
Industries
Reviews
2 reviews34 months ago
Dishonest and unprofessional
Just to save a commission for themselves. They can put any individual at risk financially and emotionally. As long as they can make money. What i have learnt is . You will be treated at the dealership on the based on your nationality. It is so disappointing and disgraceful dealing with these guys. I have learned a hard way. I will guide other potential customers to be careful.
0 replies
34 months ago
Unprofessional ,******* and ************* dealership
I bought 2023 Proton X70 premium from CMH pinetown on 27th February 2023. Sales person Mr Siyanda assisted with the deal. Very first day of picking the delivery . The vehicle came with stone chip as well as visible scraches on the engine cover. They offered me a courtesy vehicle . In order for them to repair the demages as well as replacement of the engine cover. I accepted the offer . Took the dealership 1 week to get the repairs done. Vehicle delivered to me . Same day its stated giving me problem with electronics components. Contacted the dealership . I got the courtesy vehicle again so they can sort the battery out. Got the vehicle back . Next day same issues. Now they wants to order a new battery from the warehouse which would take 7 days to deliver. I got the courtesy vehicle again . While they wait for the battery and get the aircon unit fixed. Service department manager advise me to fix the sound coming from aircon unit. But they need to strip the dashboard to check where the noise coming from. Guys now believe you me the the manager and dealer principle got involved to sort the matter out. I refused to get the vehicle repaired reason being still brand new SUV. I requsted to the manager, sales person as well as to the dealer principle to uplift the deal and refund me in full. Worst part started to cancel the insurance and cancel the tracker which has 36 months contract in place. I had to pay penalities on the cancellation. 2nd vehicle deal was sign . Insurance was done . But then the stories started that they still busy with paperwork while they were busy sorting the sensor lights on the dashboard. When i approach the dealership regarding the vehicle. New Manager Mr Sean explain me tge situation . I understood but still i asked them to refund me in full and lets move on. I was advise to cancel the insurance. I requested them politely again to uplift the deal and refund me in full. Insurance on the 2nd vehicle cancelled again . But request on deaf ears . Dealer principle compeletely ignored me. Anyway they orderd the 3rd Proton X70 premium from the warehouse. Tracker done. Insurance done again. The day they deliver the vehicle . I called them again with same issues. Its like a manufaturing fault. The dealer principle and dealership manager refused to uplift the deal. Mr sean advise me to go through the legal route to have the deal cancel. Worst part he told me staright on my face that even most of the casses they win when its reported to MOTOR INDUSTRY OMBUDSMAN. Matter was handed over to the attorny to deal with . More shockingly they handed over to their lawyers to deal with the matter. The Proton specialist was sent to daignose the noise from the aircon unit. He advise to have the unit replaced at no cost to me. The dealership charged for the side steps to be installed in February. Still no joy . Vehicle is parked off unlicensed Past 2 months. The matter is handed over to miosa. So am waiting to see if its true what Mr sean said to me. That most of the casses they win. Total ******* and not trust worthy dealership
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)