NS
Nadia S
Active since Jul 2018
4
Reviews
0
Industries
Reviews
4 reviews22 months ago
Dot sure is amazing 🥰
Really great service , extremely friendly and bubbly lady who assisted me with pet cover. Explained everything well and ensured that I understood everything clearly. Great experience, simple and easy to understand and sign up.
53 replies
82 months ago
Lifestyle Online Furnitures aka Jozi Exclusive Furnitures
We have previously ordered a great couch from this company. And received great service. So they were our first choice when ordering a new couch again. This time was a nightmare. Sandi is Apparently the Boss but they won’t tell you who the owner is ...very dodgy. I ordered a couch in a specific colour. She accepted measurements and colour for our order and said it will be ready in a few days to a week. We paid deposit and waited. On the day delivery was scheduled They apparently didn’t have the colour we wanted. We eventually settled a couple of days later on another colour. Then the couch arrived in a totally different design and incorrect size. They did not accept responsibility for it. Instead I got screamed at from Sandi that I was just a nasty person who liked conflict. She accused me of being racist saying that I probably prefer being served by white people. She’s never met me and treated me terribly. After mush deliberation with her and factory manager Blessing. They collected the couch and made it according to what we initially ordered. Sandi then sent me a message saying we decided them to get a bigger couch! This was after they messed up our measurements and don’t follow our order correctly. She insulted us even further sayin we get along in life through deceiving people. This was all because they made mistakes that they wouldn’t admit to and needed someone to blame. Before delivery I asked Sandi if they could scotch gaurd it and she advised it would be cheaper to do ourselves and told me where it but it from. When it arrived it had dirty marks all over. We bought scotch gaurd and did is according to the instructions. Shockingly the blue or purple colour from the cotton they had used on a light cream couch stained the entire couch. I then sent her pictures. Asking them to collect and refund. She has ignored my messages and calls. Please do not do business with these people. They are dishonest and a nightmare to deal with. I have never been so insulted by someone. We are considering taking them up for deformation and civil claim for the cost of replacing this stained couch now.
0 replies
87 months ago
Amazing Service!
Richard Phillips and his team were absolutely awesome!! Our new Pool looks amazing. What brilliant, neat work! Professional and courteous from start to end. Fulfilled our requirements to the T. Our kids were totally ecstatic and so chuffed with their new cool pool. Would highly recommend them for their great service. Thank you Richard and your amazing team of guys.
0 replies
95 months ago
PICK N PAY WORST ONLINE SHOPPING EXPERIENCE
I PLACED AN ORDER FOR DELIVERY ON 26TH JUNE AS I DO EVERY SINGLE MONTH. THE ONE BIN HAD ITEMS MISSING. THE DRIVER CHECKED IT WITH ME AND CONFIRMED ITEMS WERE MISSING. ABOUT R500 WORTH OF ITEMS. DESPITE THE ORDER BEING INCOMPLETE – NO ONE BOTHERED TO CALL ME TO RECTIFY IT OR MAKE ARRANGEMENTS FOR THE MISSING ITEMS TO BE DELIVERED. I THEN CALLED ON WEDNESDAY 27TH TO CHECK THE PROGRESS OF THE BALANCE OF THE ORDER. I WAS TOLD IT WOULD BE ESCALATED AND SORTED OUT AS NO ONE BOTHERED TO GET IT SORTED OUT I RECEIVED NO FEEDBACK DESPITE BEING TOLD I WOULD BE GETTING A CALL BACK I CALLED AGAIN ON THURSDAY 28TH. I WAS TOLD IT WOULD BE ESCALATED WITH THE PERSON I SPOKE TO ON WEDNESDAY AND I WOULD RECEIVE FEEDBACK. I DID NOT RECEIVE FEEDBACK. I CALLED AGAIN FRIDAY 29TH AND I WAS TOLD THE CALL AGENT WAS AWAITING FEEDBACK FROM THE WAREHOUSE THEY EVENTUALLY CALLED ME BACK TO SAY THEY WOULD ISSUE A REFUND FOR ITEMS NOT RECEIVED. AS IF THIS MADE UP FOR THE HUGE TROUBLE THEY CAUSED ME!I TOLD THEM I WANTED TO BE COMPENSATED FOR THE EXTRA COST THEY CAUSED ME BUT THEY HAVE JUST BLATANTLY IGNORED ME. THIS HAS CAUSED ME HUGE INCONVENIENCE!!!! I AM ABSOLUTELY FURIOUS!!! IT HAS COSTED ME MONEY – BECAUSE THE MAIN MISSING ITEMS WERE 8 PACKS OF CHICKEN – I HAD TO SPEND MORE MONEY BUYING EXTRA CHICKEN AND TAKEAWAYS DURING THE COURSE OF THE WEEK AS I DID NOT HAVE CHICKEN AT HOME. SO THROUGH PNP'S POOR SERVICE THIS HAS NOW COSTED ME MORE. IT HAS ALSO COSTED ME TIME TO SORT OUT AS WELL AS PHONE CALLS. I SPEND SO MUCH MONEY AT PICK N PAY EVERY MONTH AND ON A WEEKLY BASIS AND THIS IS HOW THEY TREAT A LOYAL CUSTOMER?
53 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)