AB
ANNEMARIE B
Active since Jul 2018
2
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2 reviews78 months ago
BANKMED:CHRONIC
BANKMED DOES NOT CARE FOR THEIR CUSTOMERS.I AM ON THE CORESAVER PLAN .MY HUSBAND HAS BEEN DIAGNOSED WITH A CHRONIC ILLNESS.WHEN I PHONED TO FIND OUT IF THE CHRONIC FORMS WAS RECEIVED FROM MY DOCTOR THEY TOLD ME THAT IT IS NOT COVERED ON MY PLAN I MUST GO TO A HIGHER PLAN THAT WILL COST ME R8000P/M ...UNAFFORDABLE..I THINK THEY SHOULD START LOOKING AFTER THE PEOPLE WHO COULD NOT AFFORD A HIGHER PLAN...WE ALSO NEED SOME CHRONIC MEDICATION AND CAN NOT ALWAYS AFFORD TO BUY IT OUT OF OUR POCKETS EVERY MONTH.THIS WAS THE 2ND INCIDENT WHEREBY THEY TOLD ME I AM NOT COVERED FOR CERTAIN CHRONIC MEDICATION ..IT ALSO HAPPENED WITH MY SON'S RITTILAN..I HAVE TO R600 EVERY MONTH OUT OF MY POCKET...I FEEL LIKE CANCELLING BANKMED AND TAKE OUT A HOSPITAL PLAN …..THEIR BENEFITS FOR THE LOWER INCOME PEOPLE ARE VERY VERY POOR
105 replies
95 months ago
VERY POOR SERVICE -INTERSTATE BUSLINES-UNFRIENDLY AND RUDE
WE ARE A FEW PEOPLE WHO IS TAKING THE 6:40 BUS FROM WILGEHOF TO HOFFMANSQUARE EVERY MORNING .THE DRIVERS ON THAT ROUTE IS VERY UNFRIENDLY AND RUDE.ON MONDAY THERE WAS A LADY GETTING ON AT THE STOP IN STALSROAD, SHE WAS AT THE BUS ,THEN THE BUSDRIVER LEFT HER AND SHE HAD TO WALK TO WHERE SHE COULD FIND ANOTHER STOP.THEY DO NOT WAIT UNTILL WE GET SEATED BEFORE THEY PULL AWAY.IN THE AFTERNOON WE TAKE THE 17:15 BUS .WE USE TO HAVE A VERY FRIENDLY BUSDRIVER ,PHILLIP,HE WAS ALWAYS ON TIME AND VERY FRIENDLY AND HELPFULL.NOW WE GET THIS BUSDRIVERS WHO DOES NOT KNOW THE ROUTE AND ARE ALWAYS LATE.CAN YOU PLEASE MAKE A PLAN AND BRING PHILLIP BACK ON OUR ROUTE.THESE OTHER DRIVERS THINK WE DO THEM A FAVOUR TO GET ON THEIR BUS, BUT WE PAY FOR THE SERVICE THAT WE GET AND IT IS TERRIBLE.MAYBE IT IS BECAUSE THEY DO NOT HAVE ANY COMPETITION .AND EVEN IF YOU LOG A COMPLAIN WITH THEM THEY TELL YOU THEY WOULD COME BACK TO ....THEY NEVER DO COME BACK...NOT EVEN THE MANAGERS. I ALSO WANT TO MAKE A SUGGESTION,THE BUSSES IN THE AFTERNOON FROM HOFFMAN SQUARE:THERE IS 15:35;16:10 AND THEN ONLY 17:15 . WHY CAN THEY NOT MAKE A BUS AVAILABLE AT 16:30 /16:40 FOR THE PEOPLE THAT COME FROM WORK AT 16:30.NOW WE MUST WAIT UNTILL 17:15 TO GET A BUS AND THEN IT IS LATE ALSO. I HOPE THIS PROBLEM GET SOLVED SOON PLEASE.
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