KR
Kim R
Active since Jul 2018
72
Reviews
0
Industries
Reviews
72 reviews1 month ago
Elegant Bliss - THE VIEW, Dainfern - ****MED
I have just been ****med by "Elegant Bliss at THE VIEW , Dainfern! My booking was confirmed and PAID for!! Booking # 6501738231 I now get a message that my booking has been cancelled at no extra cost? The cost is R1900. Where is my money? I thought that the establishments were vetted???
0 replies
2 months ago
Sick and tired of being sick and tired.
Hate is a very strong word, but honestly, I am beginning to absolutely abore this service provider. Since December 2025, I have sent Proof of Payment after proof of payment. Spoken and corresponded with 7 different people AND today! I get another what's app about my account being in arrears. Does anybody know what is going on there? It seems that the loss of Mr Gore has been a very sad sad day for Discovery.
221 replies
4 months ago
If only customer service existed
MiWay Insurance – Claim C208 8013 (Policy 100773074) | No response + vehicle returned unrepaired I lodged a formal complaint with MiWay on 4 December 2025 regarding unsatisfactory repairs under Claim C208 8013 for my 2023 Nissan Almera (KY52CZGP). The vehicle was assessed and repaired through MiWay’s process, but when it was declared “ready” the rear damage was still visibly unrepaired, leaving the vehicle in an unacceptable condition. I did convey to the panel beater, that I wanted this repair done at the same time, as the excess would pay for a holiday to Italy! Somewhere, between the panelbeater, MiWay, insisting that the vehichle had to be towed to their as*****t centre, because the assessor could not come to the panel beater. My request was lost... I specically wanted all the dents and scratches repaired...but nobody, sought to inform me of the situation, and worse still... send me the assessors report, so that I could assess the situation? I must add...that it took MiWay a week to find my car, despite me, personally havin driven the car to the panel beater? Its now the 3rd time, that MiWay seems to "loose my cars"? I'm really astounded...surely, this is their business..guess I am mistaken.... MiWay has not provided a substantive written response for over a week, despite follow-ups. I am requesting, in writing: 1. Confirmation that MiWay will complete the rear repairs under the same claim (with no additional excess), or a proper written decision with supporting evidence and policy clause references if they refuse; 2. Copies of the assessor report/photos, repair authorisation and scope, and the panelbeater job card/invoice; and 3. Confirmation that loss-of-use (“vehicle use loss”) will continue until the vehicle is properly repaired and returned in an acceptable condition. Please assist to escalate this complaint and obtain an urgent response from MiWay.
162 replies
5 months ago
A Note of Gratitude — Avis Budget (Airport Branch)
I want to express my heartfelt thanks to Mr Justin ****ey, Area Manager at Avis Budget’s airport branch. After months of struggling to reconcile my account, Mr ****ey personally stepped in and took ownership. Over the past week he poured in hours—even continuing to work past midnight—and last night we finally located the missing payment. Mr ****ey's dedication, persistence, and exemplary work ethic turned a long-running frustration into relief. When I mentioned I was traveling to the Midlands for the birth of my grandchild, Mr ****ey went above and beyond and arranged a brand-new vehicle to be delivered to my home by 9:00 a.m this morning. It truly felt like Christmas has came early. I’m also deeply grateful to Sheppard and Miesies —my steadfast backup team. Their professionalism, reliability, and willingness to help, along with those small touches—a warm smile, the personal follow-up—remind me that it’s the little things that matter most. And I would be remiss, if I didn't mention Nonni, who struggled through the battle with me... and I could still hear the smile in her voice this morning, when she phoned to arrange the drop off. Thank you, Mr Justin ****ey, Sheppard, and Miesies. The Avis Budget team is stellar, and I’m sincerely appreciative of your care and service.
71 replies
5 months ago
The Customer is King
It takes a superman! A super human to restore faith...
0 replies
6 months ago
Deep Disappointment – Avis Airport Administrative Staff
Never in my life have I been so frustrated. The administrative staff at Avis Airport have made my experience absolutely unbearable. After such an excellent interaction with Shepherd, who represented the brand with professionalism and care, the administrative team completely ruined my opinion of AvisBudget. Their dismissive attitude, lack of accountability, and sheer inefficiency have been emotionally and mentally exhausting. What should have been a routine process has left me drained and disillusioned. If I didn’t urgently need the service, I would have taken my business elsewhere. I sincerely hope this is addressed, as no loyal customer should ever be made to feel this way.
53 replies
7 months ago
Pathetic
LETTER OF DEMAND AND NOTICE OF INTENTION TO INSTITUTE ACTION Dear Sirs/Mesdames, 1. Parties I, Emanuele Auctioneering (Pty) Ltd, am a consumer andclient of Cartrack Holdings Ltd (“Cartrack”), who has suffered financial loss and prejudice as a direct result of the company’s gross neglect, maladministration, and ******** conduct in the handling of my account. 2. Joint and Several Liability of the Board In terms of the Companies Act 71 of 2008, specifically section 76 (standards of directors’ conduct) and section 77 (liability of directors and prescribed officers), I hereby hold the directors and non-executive directors jointly and severally responsible for the acts and omissions of Cartrack’s representatives which amount to negligence, bad faith, and contraventions of statutory and contractual obligations. 3. Nature of the Claim The following acts give rise to my claim: Overbilling for services not rendered, including charges raised after written notification was given of the sale and write-off of certain vehicles; Failure to refund ********ly debited amounts, despite repeated demands and follow-ups; Unjustified debits from my bank account, in breach of section 19 of the Consumer Protection Act 68 of 2008 (“CPA”) which prohibits suppliers from charging for unsolicited goods or services; Failure to act with due care and skill, as required by section 54 of the CPA; and Failure to implement effective internal controls and escalation measures, resulting in prolonged financial and personal prejudice. 4. Quantum of Claim Overbilled amount: R6,506.00; Time wasted in attempting resolution: 28 hours over a 42-month period (22 March 2022 – 15 September 2025), quantified at R350/hour = R9,800.00; Total claim = R16,306.00 (Sixteen Thousand Three Hundred and Six Rand). 5. Legal Basis This demand is grounded in: The Consumer Protection Act 68 of 2008 (sections 19, 54, 55, and 56); The National Credit Act 34 of 2005, regarding ******** debit orders and unfair credit practices; The Financial Sector Regulation Act 9 of 2017, insofar as fiduciary accountability is concerned; and The Companies Act 71 of 2008 (sections 76–77), which renders directors jointly and severally liable for losses sustained by third parties due to reckless or grossly negligent conduct. 6. Demand Accordingly, I hereby demand: Payment of the amount of R16,306.00 within 10 (ten) business days of receipt of this letter; Written confirmation of cancellation of all billing linked to the disposed vehicles; and A full written account of steps the Board has taken to ensure this gross negligence and mismanagement is not repeated. 7. Notice of Legal Proceedings Failing compliance, I will have no alternative but to institute proceedings in the Small Claims Court, without further notice, for recovery of the aforesaid amounts, together with such ancillary relief as the Court may deem just, including costs, interest, and reporting to the National Consumer Commission, the Companies and Intellectual Property Commission (CIPC), and other regulatory authorities. 8. Reservation of Rights This demand is issued without prejudice to any further rights and remedies available to me in law.
374 replies
8 months ago
******ion
Again! The administration staff at AVIS/BUDGET airport have no idea what is going on and an attempt to ****** additional funds for a damage charges w A payment link was sent, to pay the additional charges, which had apparently "depleted" by deposit. The monies were paid. Now I am receiving daily telephone calls trying to ****** an additional payment of R7466.31 ???? Furthermore! I took out additional waiver to limit any excess to R9000. And the administration staff have the adacity to blame the oversight on the rental floor manager, who dispatches the vehicles??? Shepherd has been nothing better than an exemplatory employee, and the only reason, that I continued with this FLEXICLUB / AVIS BUDGET transaction. Shifting the blame... seems to be the name of the game.
0 replies
9 months ago
NO ATTENTION
I have sitting with uncleared refunds due from merchants on my account since 04 June 2025!!!! All get are the rediculous.... we are very busy at this time messages. Really?
159 replies
10 months ago
An amazing team!
I cannot express my gratitude enough for the compassion and kindness I received from Shepherd at the Avis Airport Branch after an extremely harrowing day. His genuine care and thoughtful assistance were a beacon of light during an otherwise difficult experience. In an industry that often tests patience and resilience, Shepherd stands out as a bright, shining star. His professionalism, empathy, and unwavering dedication to excellent service are truly exceptional. He went above and beyond in every way, reminding me that human kindness still thrives in the most unexpected moments. Shepherd is an invaluable asset to your team — truly worth his weight in gold. I hope his outstanding service is both recognised and celebrated.
53 replies
Review Distribution
5 Star
9 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (1.3888888888888888%)
1 Star
62 (86.11111111111111%)