TM
Tshiamo M
Active since Jul 2018
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Horrible experience
I am extremely disappointed with the service I received at the Bosch Service Centre near Carnival Mall. The experience was unprofessional, everything started well when I dropped off the vehicle for what was deemed a "major service". The management team was rude, short-tempered, and completely unable to reason or communicate effectively. Their behaviour was dismissive and disrespectful, and they showed no interest in resolving the issues I raised. The service I paid for was not delivered as agreed, and when I questioned the discrepancies, management offered no solution whatsoever only hostility and poor attitude. It is unacceptable for a service centre operating under the Bosch brand to treat customers this way. I was even cut off and blocked from their "managers number". Based on my experience, I strongly advise others to avoid this service centre and consider alternative Bosch-approved workshops. Until Bosch South Africa intervenes and addresses the conduct and service quality of this branch, customers deserve to be warned
0 replies
5 months ago
Horrible Service
I am extremely disappointed with the service I received at the Bosch Service Centre near Carnival Mall. The experience was unprofessional from start to finish. The management team was rude, short-tempered, and completely unable to reason or communicate effectively. Their behaviour was dismissive and disrespectful, and they showed no interest in resolving the issues I raised. The service I paid for was not delivered as agreed, and when I questioned the discrepancies, management offered no solution whatsoever—only hostility and poor attitude. It is unacceptable for a service centre operating under the Bosch brand to treat customers this way. Based on my experience, I strongly advise others to avoid this service centre and consider alternative Bosch-approved workshops. Until Bosch South Africa intervenes and addresses the conduct and service quality of this branch, customers deserve to be warned
0 replies
80 months ago
Complaints
When it comes to closing deals on insurance, you get the human element, but when it comes to needing them all you get is automated emails, I’ve been without a vehicle for four months and no call nor correspondence has ever flow after the claim, I asked you guys to assist and jump in and still haven’t heard a word from you.. this is appalling...
210 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
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1 Star
3 (100%)