Active since Jul 2018
Failing to comply to Request and Exploiting the Current Situation
Poor and violation on customer service no compensation for people and students.
Poor Services waited from 11h00 till 13h00 and not helped yet
Subject: Concern Regarding Movie Repeats and Customer Satisfaction Dear DStv Customer Service, I hope this message finds you well. I am writing to express my dissatisfaction with the frequency of movie repeats on your platform. As a loyal subscriber, I have always appreciated the variety and quality of content that DStv offers. However, the current situation regarding repeated movies has become increasingly disappointing. As customers, we invest a significant amount of money each month for our subscriptions, and it is disheartening to see the same movies being aired repeatedly. This not only diminishes the value of our subscription but also affects our overall viewing experience. It is quite embarrassing for a company of DStv's stature to treat its customers in this manner. I urge you to take this matter seriously and consider implementing a more diverse and engaging movie lineup. If this issue is not addressed promptly, I, along with many other subscribers, may feel compelled to escalate our concerns further. Thank you for your attention to this matter. I look forward to your prompt response and a resolution that enhances our viewing experience. Best regards, Mr. CDE Langson