XF
Xolela F
Active since Jul 2018
2
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0
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Reviews
2 reviews18 months ago
CONCERN OVER POOR QUALITY PRODUCT
In February, 23, 2024, I spent R649 at one of John Craig stores at Mthatha Circus Triangle for a POLO reversible belt (brown/black). Regretfully, their belt's quality didn't match its cost. The belt is cracked and split on each side; this is a poor-quality tragedy. The link is coated in silver, which has cleaned and revealed brown bronze. Currently, it is broken, and unfortunately, I can no longer able to use it. In addition, I've already noticed that some of their products fade in colour after a few washes. Unfortunately, I didn't bring up my concern earlier. However, after spending a significant amount of money on items, I've decided to bring this issue to their attention this time. I emailed them to voice my dissatisfaction, and they told me that I needed to bring six pictures of a damaged product and proof of purchase. I was able to create and send them the pictures, but I never kept the proof of purchase because I didn't know that their products would eventually lose their quality and value. But, since I paid with a bank card, they can still retrieve the proof of purchase from their records. However, they don't appear to want to accept responsibility for their subpar goods. I therefore need your assistance with that, as I feel that I am being taken advantage of and victimised as a customer by being offered subpar goods at such an absurd price.
0 replies
94 months ago
CANCEL TELKOM MOBILE ACCOUNT
Hello Peter, Assist me to CANCEL the Account with TELKOM MOBILE: My name is Xolela Funda - I need your assistance in regard to Cell phone Contract I had with TELKOM MOBILE. In 2015 May, I received a phone call from TELKOM MOBILE offered me a contract (for Tablet), which I accepted. As per the agreement, the contract deducts the instalment on monthly basis from my FNB account. I finished to pay the contract in 2017, however, regardless that I have finished to pay them, they still deduct from the amount of R484, 10 recently. This amount fluctuates, in certain months. I have tried to cancel the contract for several times, unfortunately I received no positive results from them (Telkom Mobile). I would like you to assist me to cancel this contract since I paid everything due to them. Thank you for your attention and considering my complaint.
473 replies
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