LM
Le-Chan Mayuka
Active since Jul 2018
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
****ster
They shameful. And a disgrace. They take your money and don't pay the loan..pathetic and then they block you..****msters
0 replies
58 months ago
Pathetic Clinic Services
Disgusted in the attitude of the reception staff at the clinic. My clinic card says to come on the 30/06/2021. Get to dischem Princess crossing and firstly the attitude of the receptionist is rude.. She tells me only online appointments. I advise no one advise online appointments should be made and I hav take a day leave to come and get my contraceptives. She then tells me the nurse is feeling dizzy and has a 1pm appointment. I call management he advises the store cannot take responsibility for head office that has not advised. Clients that there is no longer walk Ins. Not my problem. If they can send out their specials for the month then they can make sure clients are advised on time that only by appointment. Utter disgrace. So eventually management says they must assist me. The sister responds she is on lunch and if her 1pm shows up on time she will help that client first. No customer satisfaction or regard on the whole. No where on the website does it show no walk ins. Only that an appointment needs to be made for Saturdays so either dischem headoffice is not doing their jobs properly or some one needs to take responsibility. Are they going to pay me for waiting outside my lunch hour.
0 replies
90 months ago
RUDE SENIOR MANAGER, FREELY TURNING BUSINESS AWAY.
highly ****ed off and disappointed with Chicken Licken Roodepoort and the Senior Manager Adrian. My self and a co worker sent our driver to purchase food today(21.11.2018) and with full understanding that they had someone purchase yesterday and reverse a order which to my knowledge each account swiped has a reference number which can be taken up with the bank. any way. so we send our driver to purchase food for us as we cannot leave the office, he gets there he orders the food once he has ordered he wants to pay the manager refuses for him to pay due to yesterdays reversal, so he gives the manager my contact number and I speak to the manager advising, yes we have sent him to purchase the food on our behalf, the manager gives me this long soppy story about how he cannot accept it due to yesterdays incident. SO even tho I phoned the manager told him that it is my card he refused the purchase, I should rather incur costs of drawing the cash and then paying. so here is my problem. NO SIGNS ARE PUT UP TO SAY THAT THEY WILL NOT BE ACCEPTING CARDS DUE TO FRAUD, NOT EVEN AT THE TILL BEFORE PURCHASING IS THE CUSTOMER ADVISED ABOUT THE CARD ISSUE. THIS SO CALLED MANAGER FEELS WHY DOES SUCH INFOMATION NEED TO BE MADE AVAILABLE, WELL FOR THIS SPECIFIC REASONS. SO AFTER FIGHTING AND TELLING HIM I GET WHERE HE IS COMING FROM BUT HE HAS ALSO NT PUT UP THE NECESSARY WARNINGS TO ADVISE THE CLIENTS HE TELLS ME HE WILL NOT ACCEOT THE ORDER. CLEARLY BUSINESS IS DOINNG SO WELL THAT HE CAN TURN AWAY CLIENTS. THIS IS NOW NOT THE FIRST INCIDENT WITH THIS SPECIFIC CHICKEN LICKEN, IF ITS NOT OLD CHIPS AND SALAD THAT THEY ARE SERVING THEN ITS THIS. PLEASE SORT THIS ISSUE OUT AS YOU WILL LOSE ALOT OF BUSINESS DUE TO SUCH A INCOMPETANT RUDE MANAGER.
0 replies
94 months ago
Failing to take responsobility
we all know being on the keycare plan is not the best plan at all, but we are still paying members. so apart from SAYING FULL HOSPITAL COVER they dont cover everything, also failing to take responsibility for failing to follow their protocol in having forms filled, been incorrectl billed since Jan 2018 and now they refuse to back date my payments for forms and paper that they have failed to make sure is complete. this is unacceptable and i refuse to have it end here. Discovery needs to either improve how they treat members or they need to re evaluate their customer services
106 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)