CL
Chicken Licken
Unclaimed Business
CL
Chicken Licken
Unclaimed Business
169 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Chicken Licken faces severe and systemic customer experience failures across virtually every service dimension. While a small minority of loyal customers praise specific branches for fresh, flavourful chicken and quick service, the overwhelming pattern describes missing items, rude and dismissive staff, food quality that is stale, salty, or unsafe, excessive wait times, and concerning hygiene incidents including foreign objects in food.
Top Strengths:
- •Food Quality & Consistency: A handful of branches, notably Vereeniging, Diepkloof Zone 6, and Pretoria North, are singled out for consistently fresh, flavourful, well-seasoned chicken that keeps loyal customers returning.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#6
in Fast Food
NPS Score
-79
Recommended: Unlikely
Review Distribution
1.3|169 Reviews
May '25 - Apr '26
5(7.6%)
4(0.6%)
3(0.6%)
2(2.5%)
1(88.6%)
5(7.6%)
4(0.6%)
3(0.6%)
2(2.5%)
1(88.6%)
Recent reviews (169)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCR
Charlene R
1 reviews | Active since Jan 2020
18 Mar 2026, 15:07
Chunks of chicken meat taken out from drumsticks
I have purchased a family feast. Drumsticks meat taken out. Springfield park branch
Helpful (0)
|Replies (0)CR
Charlene R
1 reviews | Active since Jan 2020
18 Mar 2026, 15:07
Chunks of chicken meat taken out from drumsticks
I have purchased a family feast. Drumsticks meat taken out. Springfield park branch
0
Replies (0)DM
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Lawrence P
1 reviews | Active since Jan 2020
15 Mar 2026, 19:53
Chicken licken de deur
Decided to use fly though to my disappointment there was no one at the ordering window then I proceeded to pay point hoping to get some assistance still no one then finally at collection I met Rayna who was so helpful but suggested I drive back to drive through or go instore for service .I went in-store to order the .manager Enock was so defensive of the staff to a point that he mentioned that he took my order which never happened because I am in store addressing the same matter of poor service. THE STAFF AT RHE STORE ARE ILL DISSIPLIINED 🤒 WHO EVER RUNNING THE BISINESS MUST BE WORRIED!
Helpful (0)
|Replies (0)LP
Lawrence P
1 reviews | Active since Jan 2020
15 Mar 2026, 19:53
Chicken licken de deur
Decided to use fly though to my disappointment there was no one at the ordering window then I proceeded to pay point hoping to get some assistance still no one then finally at collection I met Rayna who was so helpful but suggested I drive back to drive through or go instore for service .I went in-store to order the .manager Enock was so defensive of the staff to a point that he mentioned that he took my order which never happened because I am in store addressing the same matter of poor service. THE STAFF AT RHE STORE ARE ILL DISSIPLIINED 🤒 WHO EVER RUNNING THE BISINESS MUST BE WORRIED!
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Replies (0)WM
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yR
yolanda R
1 reviews | Active since Jan 2020
10 Mar 2026, 12:34
I bought 2 family pa...
I bought 2 family pack meals from AMANZIMTOTI CHICKEN LIVKEN THIS WEEKEND and it was the most saltiest meal in my life ! Why is Chicken Licken killing us with high salt and giving us high BP??! The chips 🍟 and rolls was extremely stale ! Such a waste of money and time , should have just went to Nando’s or KFC !
Helpful (0)
|Replies (0)yR
yolanda R
1 reviews | Active since Jan 2020
10 Mar 2026, 12:34
I bought 2 family pa...
I bought 2 family pack meals from AMANZIMTOTI CHICKEN LIVKEN THIS WEEKEND and it was the most saltiest meal in my life ! Why is Chicken Licken killing us with high salt and giving us high BP??! The chips 🍟 and rolls was extremely stale ! Such a waste of money and time , should have just went to Nando’s or KFC !
0
Replies (0)PM
Portia M
1 reviews | Active since Jan 2020
8 Mar 2026, 18:44
Chicken licken park station rotten food
Chicken licken at park station. On Friday we were travelling and bought myself and my child some food there. One of the things was rotten and my child's food gave her diarrhea all the way to the destination
Helpful (0)
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Portia M
1 reviews | Active since Jan 2020
8 Mar 2026, 18:44
Chicken licken park station rotten food
Chicken licken at park station. On Friday we were travelling and bought myself and my child some food there. One of the things was rotten and my child's food gave her diarrhea all the way to the destination
0
Replies (0)RG
Rosy G
1 reviews | Active since Jan 2020
7 Mar 2026, 21:15
Chicken Licken Fly Thru Vereeniging
I would like to express my sincere appreciation for Chicken Licken Fly Thru in Vereeniging. Every time I place an order, the food is fresh, flavourful, and consistently prepared to a high standard… they never disappoint. Ordering via the Mr D app is seamless, and staff demonstrate commendable attention to detail, ensuring every order is accurate and satisfying. This reliability and care transform a simple meal into a consistently excellent experience. In a world where fast food often sacrifices quality for speed, this outlet stands out for its dedication to both flavour and customer satisfaction. I am truly grateful for their service and wholeheartedly recommend them to anyone seeking fresh, consistently delicious fried chicken.
Helpful (0)
|Replies (0)RG
Rosy G
1 reviews | Active since Jan 2020
7 Mar 2026, 21:15
Chicken Licken Fly Thru Vereeniging
I would like to express my sincere appreciation for Chicken Licken Fly Thru in Vereeniging. Every time I place an order, the food is fresh, flavourful, and consistently prepared to a high standard… they never disappoint. Ordering via the Mr D app is seamless, and staff demonstrate commendable attention to detail, ensuring every order is accurate and satisfying. This reliability and care transform a simple meal into a consistently excellent experience. In a world where fast food often sacrifices quality for speed, this outlet stands out for its dedication to both flavour and customer satisfaction. I am truly grateful for their service and wholeheartedly recommend them to anyone seeking fresh, consistently delicious fried chicken.
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Replies (0)