AH
Adrian H
Active since Aug 2018
4
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4 reviews64 months ago
DO NOT TOUCH SOLAR 4 AFRICA OR Mr TYRON TRIETSCH
DO NOT TOUCH SOLAR 4 AFRICA OR Mr TYRON TRIETSCH (Owner) The Solar System that I ordered and paid for from SOLAR 4 AFRICA/Mr TYRON TRIETSCH on 21 December 2020 was the 2kW Complete Portable Sub-Station Solar Power System valued at R12,900.00 and this according to the web site and WhatsApp messages should have consisted of the following:- 1 x 200W Solar Panel. 1 x 20A Regulator. 2 x 100Ah Batteries. 1 x 2000W Pure Sine Wave Inverter. 10m of 4mm Solar Cable Red. 10m of 4mm Solar Cable Black. 10m of 4mm Solar Grounding cable. MC4 Connectors, Battery Cables (Red & Black) of suitable length, various Lugs, battery connectors, fuses, fuse holders, Cables (Red & Black) to connect to the Inverter. In other words a Complete Kit ready to be assembled & commissioned. The goods that were delivered to me were:- 1 x 100W Solar Panel. 1 x 20A Regulator (Solar Charge Controller). 1 x 100Ah Battery with Dual Red & Black connector pods. 1 x 2000W Pure Sine Wave Inverter not in a box and without a Manual. 2 x Battery Cables (Red & Black) of 50cm length with bulldog clips. 4 x Fuses. The battery I received is a Leoch BCI 31AT-800 12V 100Ah AUTOMOTIVE battery which will last 1-3 months if used in a solar application. It is totally the wrong battery for any solar PV system. Tyron Trietsch offered (21 December 2020) to organise The Courier Guy to deliver the order to me. In spite of many assurances from him nothing arrived and both The Courier Guy & their express delivery company Xpress Online Courier had no record of ever dealing with Solar 4 Africa or Mr Tyron Trietsch. On 4 January 2021 Mr Tyron Trietsch asked me to organise a courier at my expense and he would refund me the R650.00 courier fee paid on the invoice. As of 15 January 2021 I have not received the refund. Mr Tyron Trietsch has not responded to my email and WhatsApp messages sent 11 – 15 January 2021. My courier, Star Express, delivered the goods to my address in Somerset West on Monday 11 January 2021. SOLAR 4 AFRICA OR Mr TYRON TRIETSCH can be contacted on email sales@solar4africa.co.za or Cell & WharsApp: 081 525 3464 or https://www.solar4africa.co.za. His invoice has his address as Solar 4 Africa, Tyron, Tyron T, Edenvale, Gauteng 1426, South Africa. The pickup address is 20 Welkom Street, Klopper Park, Germiston 1426 (same post code as for the Edenvale address!!).
0 replies
69 months ago
Excellent Service
They sent me a Sonic Pic which was faulty. I emailed them and they arranged for their couriers to collect it. Within a few days they notified me that a replacement would be sent to me. The couriers arrived within a few days with the new one which worked. Excellent service from Mimi & her Customer Support colleagues.
0 replies
93 months ago
Great Service by Discovery Insure
Fantastic service from Fezzy Ndumela.
53 replies
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