RS
Rakshendra S
Active since Aug 2018
5
Reviews
0
Industries
Reviews
5 reviews76 months ago
Obnoxious service by Clin-Care Newcastle Pharmacist
Absolutely disgusted with how the pharmacist here treated me on the 30/01/2020. I will keep this short as all the information you need is on the recorded call log. I phoned the pharmacy in the morning (30/01/2020) to see if I still have repeat medication for collection. The pharmacist confirmed I had one more repeat on the call. When I arrive at the pharmacy in the afternoon, they lady which assisted me checked and said me that they are no repeat prescriptions to collect, she also insisted that I didn't call Clin-Care (as though I'm stupid not to know who I'm calling) apart from wasting my time an money getting to town, I must now go an make an appointment with my general practitioner to get a new script. The lack of communication you'll have within the pharmacy is extremely shocking. To the operational manager, you can review the call I made to Clin-Care (30/01/2020- 11:09 A.M) and tell me after you consulted with your pharmacists, if how I was treated above fair? Astounding and purely disrespectful, I won't be using Clin-Care anymore. Been a Pharmaceutical wholesaler and you get treated in this manner, wow. Please learn communication s****s.
0 replies
78 months ago
I want answers Telkom Mobile
After been a keen supporter and having supported Telkom Mobile for several years, their service has been horrible to say the least! On two occasions I went to do a sim swap on the first one the sim card never read on any of my phones and the second time the same had occurred, after getting frustrated I contacted Telkom Mobile and the agent said me that the second time they cancelled my registration for the sim swap???? So, the staff member said me that it is registered and I will not have a problem, this has been ongoing issue for a month now and I had to change my number across all platforms it's registered on due to this incompetency and I do not stay near from Telkom, so I can only get a lift on Friday's. I want answer's to this horrible service, been a loyal customer for so many years to get treated like this is astounding. I want answers!!
0 replies
80 months ago
Terrible Service by ABSA'S Consultant and Branch Manager
So here I am again to write my dismal experience only with Absa. I will keep this as short as possible. On 1 October 2019 I had visited the Absa in Vootreker branch. I had to withdraw my fixed deposit my previous compliant was this; you'll can view my profile. Needless to say that from a consultant helping me and the branch manager also, i abided by their requests (Get Doctors Letter to withdraw funds, although i had various at the time of visiting them both), and if you think that's worse I'm just starting, So let me start from 1 October 2019). I needed to break the fixed deposit of R1500 which i had invested for one year, I spoke to a a male consultant, said me that he is not accepting my Doctors Letter, it showed and stated why I need the funds immediately. But he didn't heed my plea, listen to me or accepted my Doctors letters which had every single details, despite seeing the letter (after about speaking for 45 mins to him), I approached the branch manager she was more rude with me, saying that the letter is not correct and I must go to my Doctor again and get another form (i did't have funds for this, as i had ask my uncle to borrow me some money to get the doctors note. afterwards she saw my note and also declined it although the reasons where clearly on the form why and for what i need the money, After much talking about withdrawing the funds over 40 mins, she said i must please get the Doctor note and ill be given the money on Friday-day (3 October). i kept reiterating that i do not have the funds to see a doctor that is why i went to Absa first of all. I spoke to her for roughly 1h20min. Now this is something i never tell you'll in start start in the start i phoned Absa's call center when i came home to speak, the he complaints where (i forgot here name?) she was completely abrupt and rude and once i finished let say about the fixed deposit she was even more rude, i als reiterated that i need do not have funds to see the Doctor for the letter. So, late on i went to one of my uncles house and he gave me money for the note. (P.S i needed money now i must pay with money to get money back?? is that fair??) i definitely don't think so as now I have a double expense, which i told the agent (Even the consultant and branch manager). This sums up day 1. Today, 2 October 2019, i went back to the consultant who sent me straight to the branch manager, i handed over the letter and she says sorry go home i cant help you. LIKE REALLY?? So, i now was fed - up and whale in the branch i phoned the Absa Newcaslte mall branch, She said me to come in and she'll assist me, she done just that!! she send all documents off, but she said wont receive the money?? The doctor did write i am a new patient as his practice, and he wont write anything further as he is not in a finical department so he gave me his number to call if anything goes wrong. In conclusion, please train consultants and managers (especially managers as), as what the manager in Vootreker ST did to me was completely wrong and unethical, now if if i don't pay my uncle back his not going to help me in the future. This is totally unfair and creating huge problems and stress for me as now they MIGHT release the funds on Friday(MIGHT)?? Who will reimburse me for all the extra money i had to use? To let you'll know, I need the money to consult with a surgeon and need to undergo a surgery or endoscopy. If you'll want proof of this please i will be more than gladly to give you'll my surgeons number. NB!! I was suppose to go for the above mentioned today morning instead i had to wait and rest in pain. This is totally unethically,so please early tomorrow 03 October 2019, so i can see the surgeon and book in the hospital. I do not think it's fair holding my money back also i am fully aware of the penalties and how it works, so please release the fix deposit i want to break it, as it's only been open for 3 months, an i really need the money. Thank You Kind Regards Rakshendra Singh
210 replies
91 months ago
POOR SERVICE AGAIN BY RAPIDNET!
On behalf of my Uncle I write this report and this is something of great concern to all of us in this house connected to the Wi-Fi. Dear Service provider, I must say I am very furious and disappointed with Rapidnet. I have only been getting slow internet and at this point I am really considering looking for another internet service provider. Rapidnet's slogan is 'Rapidnet is an independent fixed WIRELESS internet service provider' although everytime I phone Rapidnet support I have been told to do a speed test with a LAN cable and to me this makes no sense. Rapidnet is a WIRELESS internet provider not a wired internet provider and not to mention since the technician came and said everything is fine, yes things may be fine at one time but what about the others? That technician was very rude to me and called me a liar and I do not accept that, not to mention there are only three people in the house so there are not too many people in the house making the internet slow. I really give up with calling Rapidnet support because they do not ever help and it has been a waste of my time.I am hoping that Rapidnet would keep up to their slogan and provide quality service.I would not recommend Rapidnet to anyone that I come into contact with because of the number times that I have had to call and report no service or poor speeds. Thank you Yours faithfully Dr H Singh (NB! Please take this matter serious as you have failed to resolve this issue on several occasions and on Tuesday your technicians insisted that the matter will be resolved and it is now Thursday and it still has not been resolved!).
105 replies
93 months ago
Do you value money more than someone's life????? Also, Horrible service and attitude by your consultants!!!!!
On 15th of August I fell sick and on the 16th I was feeling miserable, as I had no funds I had to borrow money to see my local GP. I was than diagnosed with food poising and needed an ultra sound to be done urgently as he said they is something going on inside my stomach, then to come back to him and he will put me on an appropriate treatment, for the interim i was given something to dull the pain. I have a fixed deposit that i started this year March I contacted the call center that night and they said i can proceed to the bank the following morning and withdraw the money and they will be a penalty for an early withdrawal. I agree on this as we were both on agreement that i will get the money and i can proceed to get my scan done. The following morning barely able to walk i get a lift to the bank in excruciating pain i proceed and wait for my turn with the consultant. After waiting for about 15 minutes in pain and lucky the bank surprisingly wasn't busy for a Friday it was my turn, this is where things changed and made me write this review. Two consultants spoke to me(females), I can not re-call their names but i was severed at counter 26. They were down right nasty with me and giving me attitude only(actually the entire time), after even telling them my conversation with the call center agent and giving them my documents stating that i needed the scan to be done emergent they refused to withdraw and give me my money stating that i must wait, come back on Monday morning, speak to the area ahead, than within two weeks from Monday i will have an answer if they can give me my money back or not i asked them to try and get someone who can help me even if its telephonic-ally they had a cheek and said i must go back and call the call center and tell them not to say things they don't know of, so i must be made a running parrot whilst in excruciating pain?? Also, a side note i did have proof that its and emergency and i needed the funds. After my efforts here proved futile i went home with my pain getting much worse. I took the pain tablets i was given and rested till Saturday morning. The pain had escalated till such a level that my family member had to rush me to hospital in the middle of the night (Saturday) because i could no longer take the pain. I was given medications, had some blood tests done and admitted overnight and released the next day. So my question, do you'll damn value money (correctly been said my money) over my life????? Who now is going to pay for my stay at the hospital and all my blood tests and the medication i was given?? I can even now furnish you'll with proof that my blood tests did show abnormalities and that i really needed to do the scan emergent. So what if i waited for Monday and didn't make it to see Monday?? All that needed to be done is give my money after deducting your penalty than i could have done my ultrasound and gone back to my GP to be put on treatment. DO you see what happens when you have incompetent stuff members?? You'll have clearly preached the code of conduct, ethics and the terms of my investment. I want answers and if i don't get them or my money i will proceed to take legal action against you ABSA, this level of service is inhumane. Have and awesome Monday, God Bless.
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)