RD
Rosemary De La Harpe
Active since Sep 2018
2
Reviews
0
Industries
Reviews
2 reviews71 months ago
YOU WANT BAD AFTER SALES SERVICE THIS IS THE PLACE YOU WILL GET IT!!!!!!
For many years I have dealt with this company and more specifically the branch that was situated at The Sanctuary. In September 2019 we booked and paid the required deposit for a river cruise to view the Tulips on Amsterdam. The balance was requested and we paid this on the 29 November 2019. All in - hotels,business class flights and the luxury suite on the cruise - totalled R 312,000. Beginning March 2020 I started enquiring about our tickets and were advised that they were not ready as yet. The agent on a weekly basis tried to get the tickets. Then COVID-19 hit the world and we immediately contacted Avalon who advised that they were still doing their cruises. Come 27 March 2020 and all travel was cancelled. No entry or exit from any country, We all lived this so I need not explain. As we had taken out Safety Net Insurance our agent immediately got the ball rolling. Well this ball is still rolling as Imagine Cruising who are sitting with all our money has just decided they do not respond to any one. My agent keeps phoning them but to no avail. The same answer everytime - they will contact me. Needless to say they have not contacted me. I contacted ASATA to assist and they have closed their file as according to them Imagine Cruising are resolving my problem, As at today I still don't know when I will be refunded as I have decided that at our age and with co-morbidities we will not be travelling as we had on the past. I have now given management at Imagine Cruising until close of business on the 26 June 2020 to give me a definite date and amount of my refund otherwise they will be receiving a letter from my attorney. To top it all I found out that Globus South Africa have gone belly up we now have to work with Globus Australia who seem to think people from this continent (South Africa more particulalry) do not feature enough to warrant any answers to emails send to them. Watch this space I will keep you updated and I think it is going to be my attorney who will be dealing with them. We are small people in their eyes!!!!!
105 replies
93 months ago
WE DRILL AFRICA IS A THIEF AND FRAUDSTER
This business is a scam. I am in the process of taking judgement against them for an amount of R 116,531.47 for a borehole and filtration system that was supposed to be installed in March 2018. Needless to say I am still waiting. Summons was issued and he signed for it. No payment was forthcoming from him. We have already got a court date for Judgement against this business which he clearly thinks is a joke. He has since being issued with a summons contacted me telephonically telling me he is ready to come and drill now. Sorry your time has come and gone. Pay me back as you promised in more than one email. I was assured that he has 3 plumbing shops and to refund me would not be a problem. WELL I THINK IT IS NOW TIME TO SHOW WHAT YOU ARE MADE FROM. BY THE WAY YOU ARE ALSO LIABLE FOR ALL MY LEGAL FEES!!!!!!
0 replies
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