Active since Oct 2018
Good Day. I am happy to report that, we have since spent a lot of time and money upgrading our internal systems as well as hired and trained more qualified, s****ed staff. Since this implementation in December 2018 I am happy to report that we have had no complaints or issues for 2018 and we will repeat this achievement for 2019.
Prince of Wazafundi sold us on a Palladium accounting system that look very efficient. While the program itself is impressive the service is pathetic. They sent us an invoice for the package but have not sent terms and conditions, despite requesting it several times via emails and telephonically. We are suppose to go live in two days now and the system is still not set up. This is going to hurt the business as we have cancelled our old ERP and was suppose to have been on palladium already. Time to button down the hatches gentleman!! Thanks for nothing Palladium Support!
Hello Peter Being a small business we are new to the electronic world. We will continue to strive towards delivering excellent customer service and quality goods. We welcome all constructive criticisms to help us improve. Many Thanks The Glitz Team