Active since Oct 2018
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2 reviews36 months ago
Humpkuli Horrible Service
I regret taking my car there, the worst customer service ever, my car top gasket blew, and I was quoted R 30 000 for the issue to be fixed however when they were done fixing the gasket after 3 months, they found that they need to replace the crankshaft which I was quoted another R 26 000. I got my car back 3 weeks ago but drove it for only two days and then it randomly stopped I called a mechanic to check what the issue was to find out that the crankshaft I was quoted R26 000 was not changed at all, now my next question was on the other R 29 000 I was quoted on did they actually change the parts I was quoted for. I went to their shop and approached them, and they didn't deny the fact that they used the old crankshaft while I paid R 26 000 for that service, we then contacted the owner who is also hard to reach but once I finally reached him, he said he will buy the Sub Assembly which will resolve the issue since the crankshaft affected the pistons, bearings etc. I have been waiting for over three weeks and suddenly he ignores my calls and never responds to my text. I spent R60 000+ only to be de*****ed, inconvenienced and receive poor service/support so I would advise customers to really consider what happened to me before taking up any services that Humpkuli offers.
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68 months ago
MobiMoney product
Nedbank MobiMoney & Sendimali products is a were poorly designed product, first of all, you are not able to reverse the transaction on SendImaili if it was sent to a wrong number by mistake of which on other banks you are able to do, and second of all the lack of support received to resolve the query is appalling. I have waited four days to receive my money back after spending close to 6 hrs on calls being sent from pillar to post. I was asked to go to the nearest branch to update my contact detail so they can move my old MobiMoney account to my new number and this has taken them close to four days just to do that, I must say this is the worst service I have ever received in my life they must relook the design on their MobiMoney & SendImali products they are the worst!!
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