MK
mollie K
Active since Oct 2018
5
Reviews
0
Industries
Reviews
5 reviews4 months ago
They used to be good!
I ordered 4 T-Shirts on 24 November 2025. I received 1 T-Shirt on 5 December 2025. I immediately sent an e-mail to support@boardriders.co.za. They requested that I should order 3 other T-Shirts - which I did the same day. After no response, I mailed again on 10 December 2025 - no response. I forwarded the same mail on 11 December 2025 and got a response that request will be attended to in 24 - 72 hours!!
0 replies
16 months ago
Incomplete order
I ordered 4 t-shirts on 27 November 2024. they were out of stock on 1 item and asked id I would like a replacement or refund. I opted for a replacement item and after many e-mails, I still have not received the replacement item. I understand that they had an "influx of orders" (as they put it), but it is now a month later!!!
0 replies
36 months ago
BAD (OR RATHER, NO) CUSTOMER SERVICE!!!!
I am a client of booking.com and they issued a virtual credit card for an on line payment that a guest made on 2 April 2023. I cannot use the virtual credit card, because my POS machine must have the actual card presented. I cannot get a proper response from them! It is mostly automated or , when I contact the international call center (at my cost), I get a different agent every time and they all tell me different stories! They are absolutely useless!
0 replies
45 months ago
Discovery Bank - the absolute worst service ever!
If there was an option for 0 stars, I would have chosen it! I am trying since 26 July 2022 to unblock restrictions on my secondary credit card. I have been on the phone with them for 55 minutes in total and still no solution. I mailed the required documents twice and spoke to 3 different consultants. The last straw was that today I had to upload the documents on their website after having been told to mail it to their FICA and documents departments. I now cancelled the card.
1294 replies
92 months ago
Call center operator persistent
Very persistent and rude call center operator, Mathembe. Did not want to understand that I am not interested in an upgrade.
210 replies
Review Distribution
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1 Star
5 (100%)