MK
mollie K
Active since Oct 2018
5
Reviews
0
Industries
Reviews
5 reviews20 months ago
Incomplete order
I ordered 4 t-shirts on 27 November 2024. they were out of stock on 1 item and asked id I would like a replacement or refund. I opted for a replacement item and after many e-mails, I still have not received the replacement item. I understand that they had an "influx of orders" (as they put it), but it is now a month later!!!0 replies
40 months ago
BAD (OR RATHER, NO) CUSTOMER SERVICE!!!!
I am a client of booking.com and they issued a virtual credit card for an on line payment that a guest made on 2 April 2023. I cannot use the virtual credit card, because my POS machine must have the actual card presented. I cannot get a proper response from them! It is mostly automated or , when I contact the international call center (at my cost), I get a different agent every time and they all tell me different stories! They are absolutely useless!0 replies
49 months ago
Discovery Bank - the absolute worst service ever!
If there was an option for 0 stars, I would have chosen it! I am trying since 26 July 2022 to unblock restrictions on my secondary credit card. I have been on the phone with them for 55 minutes in total and still no solution. I mailed the required documents twice and spoke to 3 different consultants. The last straw was that today I had to upload the documents on their website after having been told to mail it to their FICA and documents departments. I now cancelled the card.11 replies
95 months ago
Call center operator persistent
Very persistent and rude call center operator, Mathembe. Did not want to understand that I am not interested in an upgrade.2 replies
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5 (100%)