SZ
Sithembiso Z
Active since Oct 2018
5
Reviews
0
Industries
Reviews
5 reviews35 months ago
It's 3months later and still no panic button
Iv written a review on how I am not getting a full service that i payed for a month ago I got a call being told that I would be helped within 48 hours up to Dat which is a month later I still have received no communication and no panic button. I have stopped paying my premium and will not pay until I receive my panic button because that is the service I subscribed for. You guys are *********** and really frustrating if I can not get my panic button that Iv paid for than please arrange to remove the tracker on my car and I can find myself another service provider that will actually give me my money's worth. Iv sent God knows how many emails spoken to too many different people. Lucky who's supposedly in charge from the technical department has still not called i really hate the service I'm getting here.
106 replies
36 months ago
Panic button frustrations
This must be the worst service honestly iv called numerous times and sent countless emails I have received an sms stating that I have received my panic button of which I haven't yesterday I spoke to joy, Joshua, and busisiwe none of them can transfer me to the technical department to speak to lucky who actually deals with the panic buttons and so matrix is failing me dismally in this regard. Iv been promised to get it by today but still no communication no call backs no assistance whatsoever. Debits keep going off but the service I'm paying for is still not rendered. This is really frustrating.
106 replies
76 months ago
THE WORST SERVICE EVER
On the 9th July 2019 a truck from mccoys glass drove in to us on the shoulder lane in broad daylight resulting in me being sandwiched between two cars, hospitalized for 2 weeks and on bed rest for an additional 7 weeks. Upon contacting mccoys glass to claim for the damaged vehicles with one being written off I was connected to a rude disorganized and unprofessional guy named Ashin. He has lost all documents in relation to the accident is not willing to task anyone to get information such as police reports and is showing no sign of ever getting this claim sorted. Iv been calling every second day and his always to busy to sort out my claim. Ashin represents Mccoy glass negatively and should be dealt with decisively. The insurance did mention that Mccoy feels they were not at fault but up to date have not submitted any documentation to prove their innocence. This is worst service iv ever received by far
0 replies
76 months ago
THE WORST SERVICE EVER
On the 9th July 2019 a truck from mccoys glass drove in to us on the shoulder lane in broad daylight resulting in me being sandwiched between two cars, hospitalized for 2 weeks and on bed rest for an additional 7 weeks. Upon contacting mccoys glass to claim for the damaged vehicles with one being written off I was connected to a rude disorganized and unprofessional guy named Ashin. He has lost all documents in relation to the accident is not willing to task anyone to get information such as police reports and is showing no sign of ever getting this claim sorted. Iv been calling every second day and his always to busy to sort out my claim. Ashin represents Mccoy glass negatively and should be dealt with decisively. The insurance did mention that Mccoy feels they were not at fault but up to date have not submitted any documentation to prove their innocence. This is worst service iv ever received by far.
0 replies
91 months ago
incompetent team at vodacom repair centre
Iv been waiting for my phone for over 13 days now Yolande fouche, sibo, matume, cynthia, are just a few of the people iv spent time speaking to and no one can and is willing to resolve my query. I am very dissatisfied with the service i am getting from vodacom repair centre. There is never a manager to talk to because they've been in a meeting for the past 5 days. this is absolutely disgusting and is not fair as i am a paying customer. i would never recommend vodacom and its service to any one ever.
105 replies
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1 Star
5 (100%)