Active since Nov 2018
Johan Botha from Glassfit in Ficksburg is so RUDE! He does not give me a chance to explain or ask a question. When I phoned just to find out at what time will they be at my work he rudely interrupted me and was very Disrespectfull. When i phoned the company to log a complain he answered again and told me that he is the manager as well. I can't believe that someone like him must work with people.
This is our second time at Kiara Lodge. The first time was in Lockdown and now again. How different can it be? We had no amenities except the 2 bars of soap. No coffee, tea, sugar etc. no other bathroom amenities this was all there the first time we visited. Then in the Kitchen an open bag of chips under the sink from previous guest (I guess) and in the master bedroom in the table next to the bed a pair of black socks also from previous guest.
I have bought 3 pieces of babygrows 1 this past winter (6-12months) and now 2 weeks ago (12-18months). All three of them have lost the buttons at the bottom which is terrible because we can not wear it. I have bought one last year as well that was a new born same problem. I have washed it once and then the buttoms was gone so little one could not wear it at all. And might i add it was HANDWASHED. We live about 200km away from nearest pick n pay clothing so i cant return it within the time frame.
They promise to get back within 48hours of a reply on email. I have sent about 4 emails the last two months and i have not received anything back! I also orders a product in the first week of August as well i have paid for it. Still nothing!!