RL
Riverose L
Active since Nov 2018
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
DO NOT USE MR CHEAP TRANSPORT.THEY WILL TAKE YOUR MONEY AND WILL NOT DELIVER ON TIME
This is not a good company at all. Never ever use them they lie. On the 12th June 2025 I got a quotation from Mr Cheap Transport to move my son's furniture to Cape Town, I requested the delivery date for the 1st July because my son was starting a new job on the 1st July, Shirley Shoba confirmed "We can assist on your required date. We currently have 2 slots so make payment to secure your price and date" and I did the transfer. On the 27th I called to confirm delivery on the 1st July, Shirley tells me that the truck is going to Durban and from Durban to JHB from there to CT. The 30th June we were in Cape Town already and I called Shirley to confirm the delivered for tomorrow, When we called in the morning of the 1st to find out what time will they deliver, she said "the truck is currently in JHB as soon as it leaves we will notify you" How can the truck be in JHB when we have already moved into an empty aparment??No apology, no remorse nothing. THEY AGREED TO DELIVER the 1st July. Mind you, we moved into an empty apartment , no bed, no plates, clothes, blankets, everything. We had to sleep on the floor for the next 9 days. Everyday we call, there is no specific date when the truck will leave JHB. We slept on the floor from the 1st July till the 9th July. My son wrote a review about this company,the Manager David Naidoo called me and asked me if I'm aware that my son wrote a bad review about his company, I wanted to explain to him what had actually happened. He shouted at me and said "You should tell your son to take off that F***review or else you will never get your furniture. He used the F*** WORD. I am so disappointed especially with Shirley Shoba. She's got no customer service at all, in fact, the whole company including David, has no customer service experience at all . David should have listened to me as the customer to find out why there was a bad review, he chose to be rude. Sometimes when you call to follow up, no one will responds, the next thing you will be told that the operations department is off and no one can tell you what is going on. We only got our furniture on the 10th July. Shirley sent me an email on the 9th saying "Hi, delivery is Thursday" No apology at all. We spent so much money, we had to buy blankets, plates, glasses, coffee mugs, inflammable mattress, clothes, , my son only took work clothes for one day only. He had to repeat the same clothes the following day. We had to buys new clothes so that he can be able to go to work. we bought pots , 2 plastic chairs, I mean we had to buy everything that was in the truck. Up until today we have not received any apology or reason why they agreed to deliver on the 1st July. I hate this company and they are not as cheap as they claim to be. If one of them is off sick, nobody can assist. The only people in this company who have customers service,are drivers: Nathan and Lukas.
0 replies
24 months ago
Patrick Mbalati was very helpful
Patrick Mbalati was very helpful. He Continued the service provider who was quick to respond. Patrick kept us informed at all times.I really appreciate the professional service I got Patrick.🔥
53 replies
24 months ago
Shaun and Samke were very helpful
Shaun and Samke were very helpful. My premium was reduced a lot.They explain everything in detail and also share advice.
53 replies
47 months ago
I called to add my son as primary driver for 1 of our insured cars
I called to add my son as primary driver for 1 of our insured cars. Because I have been a client for many years, insured 3 cars and household, my premium was revised from R2111 to R1894. I told agent that they have a lifetime client in me 😃😃
134 replies
66 months ago
Roadside assistance
Bheki and Sesi assited us quickly and they were friendly. It took less than 10 min before locksmith was despetched. They kept us updated via sms. Thank you so much for a good service
56 replies
91 months ago
Excellent service from Miway
I phoned Miway this morning because I was not able to open my car and I had training at work in Woodmead. I was so frustrated but when I called Miway and Tumisang Kolwane answered my call, I related my dilema, he explained the process that he will contact locksmith,took all my details and assured me that I will get assistance and he will keep me posted at all times. Tumi called to find out if locksmith are on the way and also told me how long it will take them to get to my place. He called again if they have arrived and when they were done he called. When I got to work, he called to make sure I was safe. I really appreciate what Tumi is doing I will refer my friends and family to insure with Miway.
105 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)