Active since Nov 2018
Buying a car can be stressful with what i heard from others, but she made it effortless as i was just purchasing my first car. A true powerhouse — sharp, helpful, and handled everything like a pro is what i will call Pretty. Weshu,she sold me grey A class,yesssss!!!! If confidence and efficiency sold cars, she’d be the whole dealership
I am extremely disappointed by how my Woolworths Dash order was handled. This is not the first time — it is about the fifth failed order that gets returned to the store despite me providing clear delivery instructions (delivery code, block and unit number) to make the process seamless. I did this because I am heavily pregnant and often asleep, so I wanted to avoid any complications for the driver. My order was scheduled for delivery between 16:00 and 17:00, yet by 17:10 nothing had arrived. When I called Woolworths Parkview, I was transferred to Dash where I explained — clearly and repeatedly — that I still needed my groceries and was even willing to send an Uber. I was promised a call back that never came. My husband went to the store to collect the order, only to be told that Head Office had already processed a refund — without my request or consent — and the store would not release the groceries. This was despite my earlier call explicitly stating that I still wanted the order. For a company as large as Woolworths, it is shocking that their system does not offer a wallet credit option like Checkers, PnP or OneCart, especially when they fail customers so often. As a loyal customer (membership number: 60078585022990010), it is deeply upsetting to be treated in such an inhumane, dismissive, and completely non–customer centric manner. I ended the day heavily pregnant, frustrated, and going to sleep hungry — all because I was proactive yet still met with incompetence and disregard. I need this sorted as soon as possible as I will sleep hungry.AGAIN I cannot wait for a refund which I clearly asked not to!!!
I honestly am so drained by the incompetency and zero work ethic for their work even their own employees have for their own work.The countless follow up I've made and sacrifices of not going anywhere and making sure my meetings are scheduled internally so that I don't miss the delivery while they don't care is tiring.The delivery was supposed to be last week Thursday already I called and they advised they couldn't get me where I did give them my alternative number when they called to schedule for delivery and Nelisile promised me that someone will call me to reschedule the delivery need to say I'm still waiting even now.Listen I've worked with DSV before with discovery and need to say your service was up to scratch and intentional dropping the ball is so unlike you and so distasteful towards your brand
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