Active since Nov 2018
Never get my token on time. It does not make sense to log a call everytime you need a prepaid electricity token Please can netvendor provide better solutions, especially when electricity is urgently required. Customers should not log calls for getting their Token
The agent at Capetown airport, made mistakes and I had to keep correcting him. I had to swipe a few times and Eventually they debited two different amounts. I ended waiting there for an hour, just to hire a car. This was unacceptable. No one called me to tell me they removed extra money from my account. Similar to the experience I had at the airport
Waiter: Lenny Naidoo has been incredible! He was always checking in on us and taking the time to care for whatever we required. Don't normally write reviews for waiters, but the serving role they have, reminds us of how we should serve others. (Mark 10:45) Thank you Lenny!
Gateway-had issues repeatedly with their service. Staff does not know how to do their job. Scanned discovery code when they were not supposed to. Seems we have had many issues each time we cone to Gateway Mugg and bean.
Once again struggle to get my top up. No answer from support team, no reply on WhatsApp support. I urgently need to load electricity. Their process is a mission
ever since we were forced to move to this prepaid electricity company the rates firstly went up and their service is really bad. They also have way of updating your meter online, so if you are not at home, physically at the meter, good luck.
Picked up our iPad that was left behind in the Hillcrest - KZN branch and asked a serious of questions when we called in, so they knew for sure that we were the owners of the iPad. Thank you
WebAfrica's Support is pathethic. I am still waiting for a tech to come out and I have no communication from the company. I keep getting back to the watsapp chat line, and everytime a new person starts off the query again. This has been bad and their service is not reliable.
Went in four times after my car was serviced and it is still in a worse condition than it was when I took it in. Their service is pathetic, and truly difficult to trust their workmanship. I will not recommend anyone to this company, rather try other service providers
Support structure very bad - only watsapp line and takes half a day at times to get to to you. when they do, they pass the buck to the next resource and my issue is still not resolved.
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