AF
Afzal F
Active since Dec 2018
2
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2 reviews45 months ago
Goodby Makro
Don't know if Makro staff have already given up on this company, because of the media attention about their huge loss, because they just don't seem to care about customer service anymore. Took my family to your store in Crown Mines, to purchase a water cooler, after checking online that it's available at your Crown Mines branch which is closest to us. After showing the sales staff what we wanted, he went to the store room to check and bring us 1 and never came back. We waited for 20 / 30 minutes and asked another staff member what was happening and this guy said, "no stock" because he knows. We asked to see the manager and he just ignored us. We go to customer service at the front of the store, and guess what? customer service cannot help because they are just there to deal with card issues, we must go to a teller to check if another branch has stock. And again, asked to see the manager and Ignored. Absolutely waste of our time, visiting THIS MAKRO store. Sales staff didn't even bother showing us other options, or was interested in doing any sales. But stood talking to each other all the time. Imaging getting paid to stand and talk to a colleague, when customers are waiting around. Maybe this is the reason for the huge losses??? Should have just handed in my makro card at the customer service desk, seeing as how they only deal with card issues. Anyway, Makro thinks they lost only 1 customer, think again, my 2 children , currently at university, were also disgusted, and they are future customers. Bought a water cooler from another company the next day, no hassles. Oh, and Makro care, will respond to my mail, when they can, because they are receiving a huge volume of mails currently. Don't bother.
134 replies
90 months ago
"Hotelquickly" Scam Alert!!!
SCAM ALERT!!!! SCAM ALERT!!! SCAM ALERT!!! I cannot stress enough what a big scam this is. They offer cheap hotel bookings, accept payment for the booking and a few days before your trip they cancel your booking, sending you a mail saying due to "unfortunate circumstances" and you will be issued with a voucher. Comments from other people that were scammed, they actually went to the hotel to be told "no booking". Please avoid this booking site, no matter how cheap and good a deal. Read the comments on the App store, and online. Wish I had before making a booking.
0 replies
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