MZ
MAX Z
Active since Dec 2018
6
Reviews
0
Industries
Reviews
6 reviews81 months ago
Non-accountability
On 5 August we received our emailed rates/water/electricity account for July,as well as a notice of disconnection for late/non-payment. As we had previously been cut off, causing a lot of distress,I immediately paid the account.However,being worried about future similar problems, I also emailed them,asking how this could happen. Basically, all I wanted was a brief explanation, perhaps an apology, and some kind of assurance that they would never cut us off willy-nilly. To this and further emails I received the usual automated emails, then an acknowledgement of receipt of payment, and finally,on August 19, a copy of my statement ( no sender name). Is it so difficult for people to just answer questions, or are they all politicians?
0 replies
81 months ago
Government non-service
I ordered five of the same items from overseas, and they were dispatched the next day. Two months later, our local post office at Welobie advised by SMS that one item was ready for collection.A week or two later, another SMS, and we collected. After another month, no more notifications,so we went to Welobie, and were told that the other three items had arrived, but after a month, they send these items back overseas! They said they always SMS,but I can tell you they did not. We were especially awaiting notification, but because we were aware of post office problems,we did not keep pressing them. We then received a notification from the main SA Post Office to say that our goods had been forwarded to Krugersdorp, which seemed to deny that they had been sent back overseas. We replied to this email, asking how we could get the remaining items, but the email was not accepted. Another try was again not accepted,so we tried other email addresses, with finally an email which they received (customer.7@postoffice.co.za) This and two further emails have gone unanswered. It is now over eight months since placing our order, and we still don't know how to get 60% of our order!!!!! Somebody please help.
0 replies
81 months ago
Scams
I ordered twenty thousand creeping thyme seeds from the USA, and planted half of them in five different recommended ways. Not one seed germinated!!!! Five emails later, asking for help and advice on what I can/should do to achieve any success, and no reply at all. It seems that they want only sales, and to hell with customer problems!
0 replies
81 months ago
Scams
Please do not invest any money with this company - you will lose it! I deposited $250 into their UK account as a trial. They then almost convinced me that I should deposit four hundred times this amount, and they would ensure I made a huge profit through their management of my money. When I eventually said I would not invest more until I could see that my initial deposit actually did something, I was sworn at very nastily, and my money just disappeared! The point is that you have no control over money invested overseas,unless you deal with a local financially accredited company. Even then, you could encounter a "Steinhof", so be very careful.
0 replies
81 months ago
Terrible Telkom
Hooray! End of saga at last! We have finally managed to get Telkom to stop billing us, 18 months after we cancelled our landline contract with them. In month 18, they still put through a debit order for R475, which we got reversed. I guess we can whistle for the total amount they owe us ! The problem results from the bank debit order process; If the receiving person or company does not cancel your debit order at your bank,they can keep debiting your account. The bank can reverse a particular payment , but cannot cancel the order for more than a few months. Telkom got past this "cancellation" by changing the debit order number so that the bank didn't recoggnise that it was the same one. Please watch out for this type of scam.
0 replies
89 months ago
RECALCITRANT TELKOM CROOKS
RECALCITRANT TELKOM CROOKS If you have the unfortunate necessity to allow Telkom to create a debit order on your account, you'll never be able to cancel it. REASONS ARE: 1. If you cancel an account with them, they remove the facility, but payments by debit order continue. 2. Emails to Telkom go unanswered. 3. Visits to Telkom result in promises, but no action,. 4. Bank can action individual reversals, but are unable to cancel debit orders permanently. The main reason appears to be that Telkom change these debit order numbers so that it looks like a different one. 5. Telkom have a facility on their web site for lodging complaints, but just try clicking on this, and all you get is a mass of advertising!! All the above is based on our many experiences over many years, but recently 1. We cancelled our contract with them on 25 May 2017. 2. We kept getting monthly bills 3. We kept visiting Telkom (phoning is a long-winded waste of time and expensive from a cell phone). Promises were made to action the debit order cancellation, but nearly 19 months later, we are still getting bills, the most recent of which is R471.70. So not just a few cents. Without going to court, we don't know how to get back the thousands they owe us, because they are just not contactable. WHAT A DISGUSTING COMPANY!!! Does somebody know who to contact or how to cancel debit orders?
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)