MC
Merle C
Active since Dec 2018
4
Reviews
0
Industries
Reviews
4 reviews81 months ago
Goods not received
I placed an order on the 4th June 2019. Got a reply with a tracking number and that my order was being processed. On the 24th July 2019 after chasing up, I got a response that the product was undeliverable and I must query at La Poste - which is in France and I live in South Africa. Numerous emails followed back and forth with the same response - even giving an alternate delivery address - no action at all. I have subsequently asked for a full refund, as at the 3rd September 2019 I have yet to either receive the goods or get a refund!!
0 replies
85 months ago
Bad service
Twisp Cue Pods are constantly out of stock of their most popular pod which is Rebel. The pods are more often than not faulty in that they run out in a matter of hours. Their immediate response is that they are waiting for stock, the supplier did not send them a full order - if they even answer their phone or respond to emails. I had to return 17 out of 27 pods for being faulty. Now the new stock has increased in price, but the lack of quality is still the same!
56 replies
89 months ago
Scam or fraud
I recently had 2 transactions go through my credit card for almost R2,000 - I have never received a service or product from this company and believe it to be a scam!
0 replies
89 months ago
Bad service
Took my car in for a service today only to be told my 360 plus maintenance plan had expired. When I called customer car to check and ask why I had not been sent a reminder the response was "it is your responsibility to keep track" which I agree to some extent. However every other policy I have I get a notification which is a way to encourage clients to keep their business and as a value add. I have been their client for almost 10 years and have referred numerous family members to them - they have lost me as a client and any potential business I could have given them! I am furious and disgusted at this lack of courtesy and service
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)