Active since Mar 2009
What a terrible company. the drivers lie about phoning you and then just dump your parcel at the warehouse. I got a call from a customer whatever named Celeste and provided an alternate number. i was promised delivery the next day by 1pm ( now 2 days later) At 2 pm I phoned ( waited nearly 7 minutes before the phone was answered and trying the "PRIORITIZED WHATSAPP NUMBER THAT IS NOT REGISTERED ON WHATSAPP!) to enquire about my delivery. Some person then told me that the driver phoned me earleir and i wasnt available. what utter BS! now the delivery is scheduled for tomorrow..... this after i made sure that i was available at the promised time. while i was holding I could hear it talking to a guy who again insistsed taht i wasnt available and then promptly hung up. itried 3 times to call and waited more than 5 minutes -NO ANSWER. then i tried phoning and selected operations - another 3 minutes - ***ol! this is not the first time that this **** has delayed my deliveries and always the "driver phoned...." I phoned again and waited more than 9:42 and miraculously got through to madam celeste. she confirmed that she phoned my the previous day and that she put the parcel in the drivers bay. he simply decided F me and didnt load it. when i asked for a manager she hung up - excellent service. a bunch of lazy ****s that get paid and f... the customers! do not trust this ****house with your parcels.
What a terrible company. the drivers lie about phoning you and then just dump your parcel at the warehouse. I got a call from a customer whatever and provided an alternate number. i was promised delivery the next day by 1pm ( now 2 days later) At 2 pm I phoned ( waited nearly 7 minutes before the phone was answered and trying the "PRIORITIZED WHATSAPP NUMBER THAT IS NOT REGISTERED ON WHATSAPP!) to enquire about my delivery. Some person then told me that the driver phoned me earleir and i wasnt available. what utter BS! now the delivery is scheduled for tomorrow..... this after i made sure taht i was available at the promised time. this is not the first time that this **** has delayed my deliveries and always the "driver phoned...." that is a lazy p.o.s that gets paid and f... the customers! do not trust this ****house with your parcels.
Test drove a car. Told the guy that showed me the car about a few faults, eg. Pulling to the left (even when in the right lane on the highway) vibration, l/R window not working, some trim issues and oil leak. A month later I decided to take the bakkie. None of the items were resolved yet the vehicle had a roadworthy ? Smokkel roadworthy. Furthermore, the vehicle would cut out randomly. The vehicle went back to them to resolve NOTHING! the owner was extremely abrupt and told me that I had to take it to the ombudsman. As a paying member he obviously knew that he would be protected. The ombudsman found in their favour. So a year later the vehicle went back and they ****d my warranty for items that they should have repaired before the sale. This seems to be their scheme. Sell a client a warranty and fixed the car at the client's expense. The joke workshop associated with them is another story of lies and schemes. Avoid authentic autos and CFS autoworx at all cost. This car combined spent 8.5 weeks with them and they don't give a toss.
Unbelievably poor service. This place is the "workshop" for authentic autos. I unfortunately trusted authentic and bought a car that came through the CFS. CFS did the pre-delivery inspection and failed to pick up an oil leak, broken L/R window, broken engine mount, streaking wipers, unbalanced wheels and pulling to the left and unexplained cutting out.This car was delivered with a smokkel roadworthy. After going through the ombudsman ( who only cares about the fees they collect and nothing about the public being ****med) I returned the car to authentic and their approved "workshop" After being in their care for 7 weeks, the wheels are still vibrating and the oil leak is worse. I then returned the car to them where it stood for 1.5 days untouched. I collected the car and upon arriving at a friend's place I checked to see if the leak was fixed. it was worse. I contacted Ron, the owner and he arranged to fetch the car and clean it as he paid a carwash to do it and they didn't - a *** story. The guy he sent then told me that he fitted a new tappet cover and OLD gasket. (I was told by Ron that they would do a parts claim from Ford and replace both parts as this they did previously) Rudi the driver also told me that he instructed a ****orker to wash dirty areas but he didn't. There is never communication from Ron and he hardly replies to WhatsApp messages. Between authentic and CFS they lie to protect each other. Do not trust these people. I have been without a car for nearly 8 weeks and it costs R200 to Uber to this hole. I am on my way there now in another Uber. Another R200.
Clueless. Had my vehicle for 7 weeks to attend to cutting out and an oil leak. Got it back and now the oil leak is worse. Took it back to them and for a day and half the car was parked and they did nothing! What a joke of a "workshop" it cost me R400 in Uber to get from and to the place. Who's going to pay for that after they did f -all?
cfs autoworx reviews All Forums Short videos Videos Images News Web Maps Books Finance Search tools Feedback CFS AUTOWORX 5,0(1) Car repair and maintenance service in Cape Town‧Closed Thumbnail image 2+ Overview Services About Photos Reviews Rate and review on Google Reviews Sort by Most relevant Newest Highest Lowest Mr Wes Cupido Local Guide·24 reviews·4 photos Clueless. Had my vehicle for 7 weeks to attend to cutting out and an oil leak. Got it back and now the oil leak is worse. Took it back to them and for a day and half the car was parked and they did nothing! What a joke of a "workshop" it …More Photo 1 in review by Mr Wes Cupido Photo 2 in review by Mr Wes Cupido Photo 3 in review by Mr Wes Cupido Photo 4 in review by Mr Wes Cupido+2 ALICETAIR ELLIS Local Guide·77 reviews 4 years ago Good guys Hello Peter https://www.hellopeter.com Auto Worx Reviews | 0 TrustIndex Looking for Auto Worx reviews? See what 4 customers have to say on Hellopeter, read their experiences, and share your feedback. 3,0(4) Missing: cfs | Show results with: cfs Hello Peter https://www.hellopeter.com Autoworks Reviews | 0 TrustIndex Looking for Autoworks reviews? See what 302 customers have to say on Hellopeter, read their experiences, and share your feedback. 4,1(302) Missing: cfs | Show results with: cfs LinkedIn · Velile Ruselo 2 followers Velile Ruselo - Mechanic at Cfs autoworx City of Cape Town, Western Cape, South Africa · Mechanic · Cfs autoworx Mechanic at Cfs autoworx · Experience: Cfs autoworx · Location: City of Cape Town · 2 connections on LinkedIn. View Velile Ruselo's profile on LinkedIn, ... Hello Peter https://www.hellopeter.com Acs Auto Worx Reviews | 2.6 TrustIndex Pros and cons: Workmanship is excellent ⋅ View full list 1,6(8) Missing: cfs | Show results with: cfs MechanicBuddy https://www.mechanicbuddy.co.za Review Auto Worx Just asked for headlight bulb replacement. Super friendly staff, helpfull Bart, and they didnt even charge. I was really impressed. Will definately use them in ... autoworks.co.za https://www.autoworks.co.za autoWORKS Car Service Centre - Reliable, Affordable, and Friendly autoWORKS Car Service Centre offers quality and reliable car service and ... Our Google Reviews. View all our reviews on Google here. Shameen Yacoob. 6 ... Missing: cfs | Show results with: cfs FS Autoworx https://www.fsautoworx.com Reviews 1 “Best diesel shop I have been to. Hands down the best customer service. Called every single step of the way. Let me know that parts were still good but expect ... Facebook https://www.facebook.com At Auto Worx, we believe that service excellence is a right, not a privilege ... 11 Apr 2024 — At Auto Worx, we believe that service excellence is a right, not a privilege With our unwavering commitment to quality workmanship, ... Facebook · AutoWorx https://www.facebook.com · 19 Nov 2024 Thank You for Your Kind Words! 🌟 We’re thrilled to hear you had a great ... 0:06 Thank You for Your Kind Words! We're thrilled to hear you had a great experience with us at Auto Worx! Your feedback means the world to us, ... africacomplaints.com https://africacomplaints.com Autoworx - Reviews, Complaints, Сontacts I've had 2 BMW's serviced at Autoworx. Both have had to be repaired again. They do not do all the work they bill for. The work is not done by certified ... People also search for Results are personalised - Try without personalisation South Africa 7700, Cape Town - Based on your past activity Update location Dark theme: off Help Feedback Privacy Terms Mr Wes Cupido Local Guide·24 reviews·4 photos 3 minutes ago New Clueless. Had my vehicle for 7 weeks to attend to cutting out and an oil leak. Got it back and now the oil leak is worse. Took it back to them and for a day and half the car was parked and they did nothing! What a joke of a "workshop" it cost me R400 in Uber to get from and to the place. Who's going to pay for that after they did f-all?
After posting a few reviews here about a R380 refund that has been 5 months in the making. I have still not received my money. my last post on 14 September was follwed by a sweet worthless call from thabo mokapala promissing a refund before the end of the week.. that was 3 weeks ago. thabo also said i should call him if its not done... i gave him a week to fullfil his promise and now his number goes unanswered. whatsapp delivered not read. what is the next step?? my advise is dont buy from the online shop as you deal with untrained staff that give a standard reply when you lodge a query.
order MAK4575289 This Company collected a faulty producton 16 May 2023. in 2 days, 16 September 2023, it will be 4 months that I requested a refund!!!! how is this posible. i have made phone calls , put on hold, hung up on and after the 3rd call i get "we will escalate the matter" The next excuse is that they have an IT issue.... it is more than likely an operator issue. i was told at the end of june that a refund was logged, but then the incorrect amount was entered. after 2 hellopeter reviews, they posted that they would contact me privately... what a l.o.s why can they not process a simple refund and I promise to never use their platform again? is there a real person that i can speak to to get an answer?
THIS IS A CONTINUATION OF AN UNFORTUNATE EVENT POSTED A FEW MONTHS AGO. IT IS STILL NOT RESOLVED. I bought and received a cheap gas stove on 15 May 2023.the item was damaged when i opened it. It was returned on 16 May and i have been struggling to get a refund until today 9 August 2023. I have sent emails and made calls to the call centre (i cannot list all the untrained agents i dealt with here) and all the untrained agents can tell me is that it is being escalated. Does this company not care about serving customers? It is enough dealing with attitude in stores when asking for help but when you dealing with the call centre, you get put on hold for minutes and then they hang up. It takes 3 calls to get an "agent" to tell you it is being escalated!!! This is **** poor even for a massmart company in south africa. On 30 August I got an email stating that they will be collecting the faulty product in the next few days!!! the item was collected on 16 MAY 2023!!! how is this possible? i have been told that the piece of **** was with the supplier and the refund was being prepared for payout - that was the last week of July. it is not an IT problen it is a 1D.10T problem. there is no means of contacting them except the number on the website and then its a constant ummmmm and AHHHH , it has been escalated. IT TAKES 3 CALLS BEFORE YOU GET ONE OF THEM TO ANSWER THE CALL. WHAT THE HELL MUST I DO MORE!!! EVERY TIME A NEW REF NO IS ISSUED. THIS IS DONE SO THAT THEY CAN DRAG OUT THE ISSUE AND LEAVE FRUSTARTED CLIENTS WITH NO HOPE OF EVER RECEIVING A REFUND FOR THE **** THEY SELL.
I bought and received a cheap gas stove on 15 May 2023.the item was damaged when i opened it. It was returned on 16 May and i have been struggling to get a refund until today 9 August 2023. I have sent emails and made calls to the call centre (i cannot list all the untrained agents i dealt with here) and all the untrained agents can tell me is that it is being escalated. Does this company not care about serving customers? It is enough dealing with attitude in stores when asking for help but when you dealing with the call centre, you get put on hold for minutes and then they hang up. It takes 3 calls to get an "agent" to tell you it is being escalated!!! This is **** poor even for a massmart company in south africa.
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