TM
Thabang M
Active since Jan 2019
5
Reviews
0
Industries
Reviews
5 reviews15 months ago
False advertising and billing ****
A few years ago, I subscribed to Rain to avoid being locked into a contract like other South African internet providers. This month-to-month arrangement suited me well, as they would disconnect my service if I missed a payment and reconnect it once I paid. In November 2024, I decided not to pay, and my service was disconnected. However, they sent me a bill claiming I owed them money, which I initially thought was a prank and ignored. In December 2024, they sent another bill, and in January 2025, yet another, with the amount continuing to increase. Their customer service has been unhelpful, with no one answering my calls and the chatbot offering no real solutions. I canceled the service this morning, but they told me I would still be billed even though my service was disconnected. How is this possible if I never signed a contract?
265 replies
23 months ago
Everyday Frustrating Experience: A Review of Gosforht Toll Plaza N17
I frequently have the displeasure of passing through the Gosforth Toll Plaza, and I must say it is an experience I'd rather forget. This toll plaza embodies everything one hopes to avoid when embarking on a journey: inefficiency, frustration, and wasted time. First and foremost, the service at Gosforth Toll Plaza is abysmal. Upon approaching the toll booths, it is evident that there is a severe lack of staff. Out of the 10+ available toll booths, only four are operational. This results in an excruciatingly long line of vehicles, all inching forward at a snail's pace. To make matters worse, the toll attendants seemed indifferent to the plight of the motorists. There iss no sense of urgency or attempt to expedite the process. It is as if they are deliberately prolonging the wait time, much to the dismay of the already frustrated drivers. What's more, this toll plaza has a disturbingly frequent occurrence of closed toll booths. It seems that every other visit, there would be at least one booth out of commission. Whether due to technical issues or under staffing, the result is the same: aggravated commuters forced to endure even longer wait times. The lack of proper maintenance and oversight at Gosforth Toll Plaza is simply unacceptable. It reflects a blatant disregard for the convenience and time of the paying customers who rely on its services. It's astonishing that such a crucial infrastructure point could be so grossly mismanaged. In conclusion, I strongly advise fellow travelers to steer clear of Gosforth Toll Plaza if possible. The combination of subpar service, chronic under staffing, and frequent booth closures make it a headache-inducing obstacle on any journey. Let's hope that management takes heed of these grievances and implements the necessary changes to improve the overall experience for motorists.
0 replies
30 months ago
Consistent Downtimes, Inconsistent Service: An Honest Review
My experience with Linteg Fibre (Pty) Ltd has been a roller coaster of frustration and disappointment. While their marketing promises high-speed internet and reliable connectivity, the reality is a far cry from expectations. One of the most glaring issues is the consistent downtime that plague their service every month. It seems like clockwork – just as the end of the month approaches, so does another bout of service disruption. This has become an unfortunate routine that I, and presumably many others, have come to anticipate. The downtime not only disrupts daily activities but also hinders productivity, especially for those who depend heavily on a stable internet connection for work. Despite reporting these issues regularly to the customer service team, the responses have been lackluster at best. The explanations given are generic, often blaming external factors without a concrete plan to address the recurring problem. It's disheartening to see such promptness in collecting payments when the service itself is so unreliable. This inconsistency between their eagerness to get paid and their inability to provide a stable internet connection raises serious concerns about their priorities as a service provider. In an era where internet connectivity is crucial for both personal and professional activities, the unreliability of Linteg Fibre (Pty) Ltd is not only inconvenient but also unacceptable. Customers deserve a service that aligns with the promises made during the subscription, and unfortunately, Linteg Fibre (Pty) Ltd falls short in delivering on those promises. While I appreciate the occasional attempts by their customer service team to address the issues, it's clear that a more comprehensive and effective solution is needed. Until then, I cannot recommend Linteg Fibre (Pty) Ltd to anyone seeking a reliable and consistent internet service.
73 replies
30 months ago
Exceptional Service in Resolving a Mistaken Deposit
I recently had the pleasure of experiencing outstanding customer service from Sticitt D6 connect that I feel compelled to share. I mistakenly deposited funds with a wrong reference, and the way the institution handled the situation was nothing short of impressive. From the moment I realized my error, I contacted the customer service team at Sticitt. The representative I spoke with, Altonome Goosen, was not only understanding but also proactive in addressing the issue. They listened attentively to my concerns, reassured me that they would investigate the matter promptly, and took immediate action to resolve the situation. What struck me the most was the efficiency and professionalism displayed by Sticitt. The investigation process was thorough, and within a surprisingly short period, they were able to trace and allocate the funds to the correct account. Throughout this process, I received regular updates on the status of the resolution, which helped alleviate any anxiety I had about the situation. Moreover, Altonome Goosen went above and beyond by explaining the steps taken to rectify the error and offered useful advice to prevent similar mishaps in the future. Their dedication to customer satisfaction was evident, and I felt genuinely cared for as a client. In addition to the exceptional customer service, the overall experience highlighted the institution's commitment to transparency and accountability. The seamless resolution of my issue has solidified my trust in Sticitt, and I am confident in their ability to handle unforeseen challenges with the utmost professionalism. I want to express my sincere gratitude to the entire team at Sticitt for turning what could have been a stressful situation into a positive and reassuring experience. It's rare to find a financial institution that prioritizes customer satisfaction to this extent, and I wholeheartedly recommend Sticitt D6 connect to anyone seeking reliable and customer-centric financial services. #BlackFriday
0 replies
30 months ago
Exceptional Service in Resolving a Mistaken Deposit
I recently had the pleasure of experiencing outstanding customer service from Sticitt D6 connect that I feel compelled to share. I mistakenly deposited funds with a wrong reference, and the way the institution handled the situation was nothing short of impressive. From the moment I realized my error, I contacted the customer service team at Sticitt. The representative I spoke with, Altonome Goosen, was not only understanding but also proactive in addressing the issue. They listened attentively to my concerns, reassured me that they would investigate the matter promptly, and took immediate action to resolve the situation. What struck me the most was the efficiency and professionalism displayed by Sticitt. The investigation process was thorough, and within a surprisingly short period, they were able to trace and allocate the funds to the correct account. Throughout this process, I received regular updates on the status of the resolution, which helped alleviate any anxiety I had about the situation. Moreover, Altonome Goosen went above and beyond by explaining the steps taken to rectify the error and offered useful advice to prevent similar mishaps in the future. Their dedication to customer satisfaction was evident, and I felt genuinely cared for as a client. In addition to the exceptional customer service, the overall experience highlighted the institution's commitment to transparency and accountability. The seamless resolution of my issue has solidified my trust in Sticitt, and I am confident in their ability to handle unforeseen challenges with the utmost professionalism. I want to express my sincere gratitude to the entire team at Sticitt for turning what could have been a stressful situation into a positive and reassuring experience. It's rare to find a financial institution that prioritizes customer satisfaction to this extent, and I wholeheartedly recommend Sticitt D6 connect to anyone seeking reliable and customer-centric financial services.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
2 (40%)