Active since Jan 2019
Very helpful service and solutions to my current needs from my advisor Marlon van Rooyen, he put me at ease and offered me the most practical way forward to keep me covered.
Quick, efficient, super helpful and friendly service from Dawid Janse van Rensburg, who helped put me at ease and advised the way forward for me.
George was extremely helpful in updating my policy to accommodate my change in address and lifestyle, while ensuring I understand everything. Great customer service and experience.
Fhumu provided exceptional service yet again to myself and my brother, and helped us resolve our connectivity disruption with efficiency and ubuntu. He went out of his way, staying on after knock off time to make sure we are sorted. I am always in good hands when engaging with Fhumu and Rocketnet. Grattitude and appreciation for the great service. You rocked our day.
If it was possible to give a zero or negative rating I would. Highly unprofessional, poor treatment, poor communication including zero responses on key concerns despite numerous follow ups on whatsapp, sms and email. A complete disregard for tenant and human rights. Formal complaint against Hazel Museba as the agent who was supposed to assist me, but caused me further stress and distress while trying to recover from Covid. Would not recommend this company to anyone seeking property, they mistreat people and have no humanity. Was denied the right to an inspection upon vacating the premises and was forced to leave during quarantine, weak and sick. I will never engage them in future and wish whoever deals with them is treated with dignity.
I am very happy with the excellent service I received from Lesedi Tsolo who handled me with compassion, he went out of his way to understand my challenges and provided me with a solution to meet my needs. He made me feel valued and that I am in good hands. Thanks to Lesedi, I remain loyal to this royal customer-centric brand that is so accommodating to changes in lifestyle and income. King Price met me where I am at and helped me stay covered within my current financial reality. What an innovative and responsive, human-centered brand. Gratitude and appreciation to the best car insurance company in South Africa!
Fast, superb, friendly service! I interacted with Fhumu on two occasions, he was quick to respond, trouble shoot and provide resolutions to my service interruption issues. He enhanced my user experience by sending me shortcuts and showing me how to use the RocketNet self-service options. He went the extra mile to check in and confirm that my service had been restored. Very solution-oriented. Customer-centricity at its best :)
Shout out to Elfreda Pieterse for the superb service!
Sending an appreciation shout out to Adrian Kruger at King Price for making my day with his royal service :)
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