MM
Mogomotsi M
Active since Jan 2019
3
Reviews
0
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Reviews
3 reviews45 months ago
Bad customer service
The worst customer service, my car had more problems than when I took it in. Allen was passive aggressive and did not want to listen to my complaints.
0 replies
45 months ago
Bad customer service
The worst customer service, my car had more problems than when I took it in. Allen was passive aggressive and did not want to listen to my complaints.
0 replies
88 months ago
HomeBid Bad Service
I had a really bad service over the weekend from HomeBid. Here's how it all started. I saw an ad on property24 advertised by HomeBid, I liked the property so i sent an email to the advertising agent to give me more information about the property and hopefully arrange viewing. The agent (Sibongile Singcu) got back to me via email with the time slots available for viewing. I replied with an email confirming what slot is suitable for me, With hopes to get a confirmation email for this. Three days go by and I haven't received any further communications from the agent, so i decide to call the agent (Sibongile). She admits that she had forgotten about it and thanked me for reminding her. She then sends confirmation email to me, the owner of the property, and another Agent (Casey Van Der Poll) from the same agency (HomeBid), and the tenant. Bare in mind that this confirmation email is on the same day as the viewing. I asked to leave my work an hour early so i can make it to the viewing on time. 15 minutes before the agreed upon time, I try to call Casey, She answers the phone and hangs up. I then got a text from her saying that her phone has mic issues she'll get back to me in three hours. I then decided to try to contact Sibongile and the tenant, after several attempts , they both did not answer their phones. An hour goes buy, I then called Casey so she can give me the owner's contact details.During this call I explained to Casey what the situation was and all she said was "Oh My God.... Uhmm lets rather cancel the appointment then". Now, bare in mind that I drove from Randburg to Braamfontein and she tell me to cancel this appointment. I then asked for the owner's contact details, tried calling him instead, he also did not take my calls. I'm writing this review today and I still have not received any communication from them. I don't know if HomeBid does this to all it's clients or they treat clients differently based on how much the property is worth, or they just don't care. So if you are looking to buy Property, and also looking for goods service, then I suggest you look scroll past HomeBid Ads.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)